Security Sales & Integration February 2023 - 56

Management
Big Data's Large
Opportunity
When it comes to data, video is
top of mind for most integrators.
Modern video management
software includes opportunities
to use video data to
understand operations within
facilities and use that data for
actionable insights.
With more concern about
limiting the collection, use and
distribution of personal data,
protecting privacy is becoming
an important factor for systems
integrators to consider.
Machine learning, while it has huge potential
to impact monitoring, remains extremely resource
intensive. That means that most machine
learning we see in practice isn't actually learning
in the field. Instead, machine learning is used
to create better static algorithms that can then
be deployed. This allows the user to get the best
of both worlds - new, more accurate analytics
that are deployable in a lightweight manner.
Likewise, although technology today is getting
better at automating certain processes,
human intelligence is required every step of
the way. An operator is needed to define what
data counts, how it should be tabulated, and
validate that the data collected is in fact what
is needed to meet the desired outcome. An operator
also needs to identify and systematize
the steps of all automated processes, script the
standard operating procedures (SOPs)
that
define how to respond to different kinds of
scenarios, and, of course, make judgment calls
when required.
Here's one way that might work: A modern,
unified system can collect data that will help a
facilities team forecast when it's time for preventative
maintenance on the mechanical elements
of a system. For example, an access control
system could notify operators when a door
opens and closes a certain number of times and
reaches a threshold for required maintenance.
A systems integrator can work with a customer
to define what to track and when to trigger
a maintenance call. They can also identify who
should receive those notifications and what
process they will need to follow. This represents
one small way data collected by a security system
can be used. However, the result of fewer
breakdowns and system interruptions due to
mechanical issues could offer a huge value in
operational efficiency.
Protecting Privacy
While Collecting Data
With more concern about limiting the collection,
use and distribution of personal data, protecting
privacy is becoming an important factor
for systems integrators to consider. There is an
opportunity to add value by choosing to put
privacy first and designing systems that offer
the public more clarity and control over what
data is collected and how it is used. Taking the
time to understand the ethical aspects of privacy
56
Security Sales & Integration FEBRUARY 2023
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Security Sales & Integration February 2023

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