Security Sales July 2021 - 28

of the best
2021 Small to Midsize
Installer of the Year
scDataCom
provides departmental and project management
services as well as quality control. We're also empowering
each team member to do more.
We're aiming to double our commercial
business this year. While we will always keep
a foot in the federal marketplace, we'd like to
increase our presence in our local area and become
the " go-to " integration partner for agencies
in Southeast Georgia.
In support of these goals and our Scaling Up
Creating and sustaining a work
environment that fulfills, sustains,
challenges and develops
staff is of central importance
to scDataCom.
scDataCom is a growing, scalable
and successful business
that is family oriented and
customer focused, and provides
satisfactory employment,
professional development,
growth potential, and quality
of life to its diverse team.
program, we've implemented an accountability
structure that emphasizes the importance of
teamwork. Every morning, each team member
participates in a five-minute huddle where we
share what our priorities are and what we need
help with. This transparency has been effective
in unifying our departments and smoothing
out communication throughout the organization.
The managers from each department
also meet with their team weekly for a more
in-depth review of weekly progress toward established
goals and brainstorming to resolve
any outstanding issues.
We've also defined our company core values
to ensure that, as our organization continues to
grow, we are making decisions that reflect our
ethos and corporate culture. To roll this out to
the employees in a fun way, we established a
bi-weekly competition for " core values champion, "
which is a peer-nominated recognition
program. The reigning champion is gifted temporary
custody of our Core Values Trophy that
features a golden honey badger and it's an inside
joke that that's our company mascot.
Embracing Challenges
Meyer: scDataCom set a strategic goal to become
a " best in industry " employer by 2021.
In the past two years, we have added a 401K
pension plan and full medical, dental and vision
benefits for our fulltime staff, differentiating
ourselves from similarly sized companies in
our industry.
We've been in a growth cycle the past several
years so we are constantly on the lookout for industry
superstars. Our best advertising is word
of mouth - whether that's suppliers, other employees
or client referrals. Our defining feature
is the " honey badger spirit " - someone who
gets stuff done. This applies to every position
as we all do hard things every day. The key is
finding the kind of person who revels in the
challenge rather than shrinks from it. Those
are the kinds of people who do extremely well
at scDataCom, and their contributions are rewarded
with endless upward mobility. There is
no glass ceiling here.
We invest heavily in technician training each
year and take pride in having a team that applies
this to their daily work by understanding
industry requirements and regulations to ensure
every task exceeds standards. We are proud
of our collective achievements and believe these
are our differentiator.
We are among just some 126 companies nationwide
to have a Certified Systems Engineer
ICAM-PACS [CSEIP] on staff. Additionally,
we have techs certified at every BICSI level to
include RCDD, BICSI Installer 1, Installer 2
and Technician, have our team Fiber Optic Association
certified, and boast numerous manufacturer
certifications on specific system installation
and networking competencies.
Pride in Problem-Solving
Meyer: scDataCom has sought and secured
partnerships with key industry manufacturers
such as Pelco, Avigilon, Axis, AMAG and
Genetec to deliver hardware and software solutions
from known industry leaders offering the
very best in video, server solutions, analytics
and access control. If our customers aren't raving
about our people and products, we have not
achieved the level to which we strive. scDataCom
seeks to " delight " customers every chance
we get. That means building clear, executable
and repeatable processes for customer communication
throughout the entire organization.
I'm passionate about this aspect of the business
- I believe it's critical to be the architect
of your customer experience. Even though we
are a technology company, we're using these
28
Security Sales & Integration JULY 2021
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best
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Security Sales July 2021

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