Security Sales July 2021 - 46

of the best
2021 Integrated
Installation of the Year
Runners-Up
End User Banks on
Long-Time Trusted Partner,
Custom Alarm
F
Interior office suites are
secured with Aperio wireless
glass door locks.
irst Alliance Credit Union, based
in Rochester, Minn., has been a
key customer for Custom Alarm
in the financial sector for many
years. However, plans for a new branch that
would begin in 2019 came with a bit of twist.
The location was going to be different than
previous facilities: the building being constructed
was going to host not only the bank,
but also offer leased space that has now been
occupied by a local bakery as well as a coffee
shop. The project was set out for bid in the
summertime, and Custom Alarm soon was coordinating
meetings with the customer, architect
and general contractor.
" Even though Custom Alarm had multiple
systems at other branches, we did work with the
end user to direct them on some new features
that would be needed on this project, " explains
CEO Melissa Brinkman. " This included wireless
locks for the modern glass doors that each
office suite had. The project was secured in the
fall of 2019 and work began shortly thereafter. "
The financial sector has strict regulations
that need to be met for security. This includes
detailed reporting with audit trails for who is
accessing both the intrusion and access control
systems. For its new branch, the customer also
wanted to have the access control and intrusion
systems setup to where they could have
the leased spaces operate independently from
the bank. This meant having " common spaces "
with automatic arming and disarming times, as
well as multiple access groups and schedules for
the access control.
The scope of the project was to install a security,
video surveillance and access control system,
as well as monitor the building's fire alarm system.
The bank's assets along with the bakery and
coffee shop are being protected by the system.
After months of planning with the customer,
architect and general contractor, technicians
began work by pulling cable for all the security,
access control and video surveillance devices.
Prior to stepping foot on the project, Custom
Alarm had nearly two weeks of total manhours
involved in preconstruction meetings to ensure
a successful installation.
An Exacqvision VMS platform incorporated
Axis indoor and outdoor cameras. The cameras
ranged from 2-8MP with fixed domes and multisensor
cameras. For access control, RS2 software
was used with Mercury hardware boards.
Since there were a few interior glass office suites,
Custom Alarm decided to secure the locks with
Aperio wireless glass door locks. On the intrusion
side, a Resideo Vista 20P Security Panel
incorporated door contacts, motion detectors
and glass break sensors. The panel communicates
with an Alarm.com module, which allows
remote interactive features for the end user.
A multitude of UL and banking standards
and regulations included supervised open/
closes, which is being accomplished from the
Alarm.com application. Additionally, for audit
purposes, a report is pulled weekly showing all
users accessing doors at specific times that have
a reader placed on them.
Although the pandemic slowed construction
somewhat - and the customer was not able to
lease the spaces as quickly as anticipated - the
project was completed in May 2020.
Nearly two weeks of
total manhours involved in
preconstruction meetings
helped to ensure a successful
installation.
46
Security Sales & Integration JULY 2021
" We were fortunate to have a relationship
with this customer currently. However, soon
after this project, we were able to work on one
additional remodel and another new branch in
southeast Minnesota, " Brinkman says. " We believe
our expertise in the security realm as well
as our professionalism put us above any other
competitors in the area. "
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Security Sales July 2021

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