Security Sales & Integration July 2022 - 52
of the best
2022 Integrated
Installation of the Year
Peace of Mind
for Those With
Mental Health
Challenges
T
Custom Alarm
contended with
pandemic and
procurement
issues to deliver
a fıne-crafted fıre
and video security
solution. When
the dust settled,
the company had
the winning 2022
SSI Integrated
Installation of the
Year Award in its
grasp. By Scott
Goldfıne
he pandemic only served to further
emphasize the elemental
importance security professionals
serve in the grand societal
scheme, as even under the most diffi cult circumstances
people across the American strata
found solace in solutions and service they could
trust to provide protection against the threats
of crime and fi re. Th rough it all - from manufacturing
to distribution to installation and
integration to facility managers and patrol offi
cers - the security industry remained hard
at work with its practitioners doing everything
possible to help keep residences, businesses and
spaces as safe as possible.
Among the security dealers and integrators
upholding this sacred alliance with its clientele
is Custom Alarm. Its recently completed fi re,
video and access system solution for a new
apartment building not only was carried out
during the pandemic but also supplied living
spaces for the less fortunate.
" We are a community-focused company and
believe in giving back to the communities in
the surrounding area, " says Custom Alarm's
Melissa Brinkman. " With 50+ years of experience,
Custom Alarm is a full-service security
solution company from sales to install and service.
Custom Alarm maintains security systems
installed in homes and businesses, government
agencies, municipalities, as well as healthcare
and education. We have created custom solutions
for homes and businesses of all sizes. "
In this case, the integrator navigated a multitude
of obstacles - some of which were unprecedented
- to seamlessly blend the eff orts
of several involved parties and bring technol52
Security
Sales & Integration JULY 2022
ogies together for an optimal result. From the
perspectives of both Custom Alarm and its customer,
the story is further detailed below in a
project that was named the 2022 SSI Integrated
Installation of the Year.
RELATIONSHIP RELIANCE
Founded in 1968 by Leigh Johnson in the basement
of his Rochester, Minn., home, through
the years Custom Alarm has grown to 70 employees
and 15,000 installed accounts. Presently
run by Johnson's eldest daughter, CEO Melissa
Brinkman, the business has an 80%-20% commercial
to residential business focus with an
emphasis on customizing systems to fi t partic " All
points were required to be addressable and
include a wireless form of communication, which
is why we are monitoring via a Napco StarLink, "
says Custom Alarm CEO Melissa Brinkman.
securitysales.com
best
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Security Sales & Integration July 2022
Table of Contents for the Digital Edition of Security Sales & Integration July 2022
Security Sales & Integration July 2022 - Bellyband Page 1
Security Sales & Integration July 2022 - Bellyband Page 2
Security Sales & Integration July 2022 - Cover1
Security Sales & Integration July 2022 - Cover2
Security Sales & Integration July 2022 - 1
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Security Sales & Integration July 2022 - Cover3
Security Sales & Integration July 2022 - Cover4
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