Security Sales & Integration October 2021 - 30

Fire & Intrusion
Assuring
Alarm
Panels
Are All
Set for
3G
Lost for some amid
the COVID-19
lockdowns is the
looming shutdown
of 3G cellular
networks. Without
upgrades this will
cripple security
and fıre/life-safety
systems. A halfdozen
solution
providers discuss the
challenge, outlook
and remedies.
By Scott Goldfıne
Sunset
I
f the pandemic has taught us anything
it's to expect the unexpected
and, from a business perspective, to
do everything possible to be best prepared
for any imaginable set of circumstances.
Given that, security alarm company managers
ought to be thankful for having had years of
advance notice on the impending termination
of 3G cellular communications. Yet procrastination,
mismanagement and, to be fair, legitimate
challenges (including manifestations
of the pandemic) have many security dealers
feverishly scrambling to get thousands of customers'
alarm panels upgraded ahead of February's
AT&T 3G sunset.
" Th e last year-and-a-half was good for dealers
addressing commercial upgrades, as it was
easy to get into those businesses, but no one
wanted a dealer in their residence and so that
created a lag in upgrading residential systems, "
says Napco Senior Vice President Dave Sheff ey,
who points to labor issues as another challenge.
" It has been diffi cult if not impossible for dealers
to hire employees to perform daily installations
and service, not to mention the necessity
30
Security Sales & Integration OCTOBER 2021
to do the required sunset replacements. "
Security, fi re and personal medical alert systems
have all long relied upon 3G communications
to function. In the absence of upgrading
to modern wireless technology, the looming
shutdown of AT&T's 3G network threatens
to leave scores of alarm systems inoperable.
In addition, an unsupervised shutdown of
3G systems by major carriers nationwide puts
the phone service of millions of Americans -
many of them elderly or low-income - at risk.
As organizations like the Alarm Industry
Communications Committee (AICC) continue
to lobby the FCC for an 11th-hour extension,
Sheff ey recommends prioritizing AT&T
upgrades ahead of Verizon devices since the latter
is supporting 3G through December 2022.
" More important accounts like fi re or commercial
accounts should also have a higher priority, "
he adds.
Th e good news is there are a few months left
to complete customer upgrades, and it's a bit
reassuring to realize the industry emerged relatively
unscathed from the AMPS 2008 and 2G
2016 sunsets.
securitysales.com
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Security Sales & Integration October 2021

Table of Contents for the Digital Edition of Security Sales & Integration October 2021

Security Sales & Integration October 2021 - Bellyband Front
Security Sales & Integration October 2021 - Bellyband Back
Security Sales & Integration October 2021 - Cover 1
Security Sales & Integration October 2021 - Cover 2
Security Sales & Integration October 2021 - 1
Security Sales & Integration October 2021 - 2
Security Sales & Integration October 2021 - 3
Security Sales & Integration October 2021 - 4
Security Sales & Integration October 2021 - 5
Security Sales & Integration October 2021 - 6
Security Sales & Integration October 2021 - 7
Security Sales & Integration October 2021 - 8
Security Sales & Integration October 2021 - 9
Security Sales & Integration October 2021 - 10
Security Sales & Integration October 2021 - 11
Security Sales & Integration October 2021 - 12
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Security Sales & Integration October 2021 - 14
Security Sales & Integration October 2021 - 15
Security Sales & Integration October 2021 - 16
Security Sales & Integration October 2021 - 17
Security Sales & Integration October 2021 - 18
Security Sales & Integration October 2021 - 19
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Security Sales & Integration October 2021 - 30
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Security Sales & Integration October 2021 - Cover 3
Security Sales & Integration October 2021 - Cover 4
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