Security Sales & Integration October 2022 - 41

One solution has been APIs that combine
and integrate with the software platform. While
that may work, it is limited and there is always
a need to maintain and update all the software.
Plus, it doesn't provide full operability as some
communication databases are different.
But things are changing. The best solution
is a centralized event management platform
that is tied to all back-office functions. Security
companies of all shapes and sizes can benefit
from implementing an operations/business
management system. But not all operations/
business management software solutions are
created equal. They come in different shapes
and sizes with different capabilities.
The benefit is that unified operations/business
management software gives you a single system
for managing the most important parts of your
business. It's time for a one-stop business operating
system that automates back-office tasks.
For organizations to be successful and grow,
it's essential that information can travel between
departments with an uninterrupted
flow. With a unified system, you can grow
profitably by streamlining processes, limiting
inefficiencies, reducing costs and improving
productivity by integrating all modules a security
company needs.
5 Unification Advantages
Having the right infrastructure in place can
allow a company to grow to thousands of subscribers,
with everything unified. Following are
some specific benefits associated with a unified
business operating system.
▶ It improves productivity - Many tasks
can be automated. The right software that
will help you cut down on how much time
your office workers spend on these tasks,
which will make them more productive.
▶ It helps you save money - Practically
speaking, businesses can reduce operating
costs. Instead of hiring new employees,
the software will do much of the work. In
addition, redundancies arise as different
departments buy the same type of software
without knowing what other areas are doing.
▶ Less manual data entry - If your systems are
talking to each other, you literally only need to
enter one piece of information once for it to be
seen throughout all the other systems.
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▶ Greater access to data - A unified solution
talks to all parts of your business and
allows for more visibility across your whole
organization. It ensures a single source so
the accounting team, project managers and
executives are all looking at the same figures.
▶ More effective internal collaboration -
Following on from the point above, when
your departments are in sync, it becomes
easier to collaborate. For instance, the
accounting team and project managers can
get together and discuss where a particular
project is and where it is in terms of budget.
How Cloud & SaaS Fit In
With legacy software, the time it takes to bring
up new infrastructure and the time it takes to
deploy the software really limits a business'
ability to respond to change. Most of us are
familiar with software as a service (SaaS) such
as Microsoft Office. We used to buy the latest
version and then install it. Not anymore. Today,
we have a subscription to the software and
updates are done automatically.
As with Microsoft Office, SaaS offerings
have an advantage in their ability to make new
features available more frequently than traditional
software. The company can constantly
introduce new features that businesses can take
advantage of, which is not available to legacy
software customers.
Where software programs once worked separately,
they are now unified and integrated under
a single service provider. And when problems
arise, instead of having to call multiple
vendors for resolution, there's only one call to
OCTOBER 2022 Security Sales & Integration
41
The challenge of
having multiple
programs is that
it creates multiple
databases that
are not in sync.
Security companies that use
separate rather than unified
software for all parts of their
business, such as payroll, CRM,
project management, monitoring,
accounting and service,
may be at a disadvantage.
KASPARS GRINVALDS/STOCK.ADOBE.COM
http://www.securitysales.com
Security Sales & Integration October 2022

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