Jobs and Careers Summer 2023 - 119
CASUAL DINING
Café manager
You'll be responsible for the day-to-day
management of a café or coffee shop,
from recruiting and training staff to
organising rotas, managing stock and
budgets, and ensuring food hygiene and
health and safety rules are followed.
What skills and qualifications do I need?
A diploma in business or hospitality
management will stand you in good
stead, although many people work
their way up from barista or waiter. You
will also need a food hygiene certificate.
Leadership qualities, self-motivation and
good decision-making skills are essential.
How much can I earn? It depends on
your experience and the size of the
branch, but salaries are usually between
£18,000 and £28,000.
Supply chain manager
Café and coffee shop chains need to
ensure that all the supplies required -
from tea bags and napkins to cups
and furniture - are always available for
branches, on time and at a good price.
The company's supply chain manager
will negotiate contracts with suppliers,
plan distribution and track the stock
and shipments.
What skills and qualifications do I need?
Graduate training programmes are
available, and a degree in logistics,
supply chain management or business
would be ideal. Another route is to
work your way up with an advanced
apprenticeship. You'll need an analytical
approach and knowledge of production,
transport methods and costs.
How much can I earn? From £24,000
to £48,000 in larger chains.
Find out more
* British Sandwich & Food
To Go Association
sandwich.org.uk
* UKHospitality
ukhospitality.org.uk
* CareerScope
careerscope.uk.net
Café culture
How is the hospitality industry doing
in terms of diversity and inclusion?
Diversity and inclusion in the workforce - which means fairness
and representation of people from different races, genders, ages,
religions and disability statuses - isn't just an ethical exercise.
Leading brands in the hospitality sector, such as Hilton Hotels,
have demonstrated that a more diverse workforce leads to a
broader range of talents, higher productivity and easier
recruitment - which adds up to a competitive advantage.
According to a report by PwC, the hospitality sector has made
clear progress in recent years, and is a leader in diversity and
inclusion - which is great for an industry that is the third-largest
employer in the UK. But there's more to be done, particularly
at management levels, where women and ethnic minorities are
still under-represented. The World Coffee Portal reports that
many smaller coffee businesses are afraid of doing things wrong
when it comes to diversity and inclusion, which can lead to not
doing anything at all.
Many companies and chains are now formally adopting
D&I (diversity and inclusion) strategies, and positively recruiting
staff from less represented groups. It makes sense, as the sector
is dealing with an ongoing shortage of workers, so casting the
net wider is a savvy business
choice, as well as the
right thing to do.
jobsandcareersmag.com /// JOBS & CAREERS /// 119
WORKING WITH
PEOPLE
http://sandwich.org.uk
http://ukhospitality.org.uk
http://careerscope.uk.net
http://jobsandcareersmag.com
Jobs and Careers Summer 2023
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