SUMMER 2023 Victoria Wooff HEAD OF PREMEX OPERATIONS Our commitment to internal development and opportunities is a key feature of our success as an organisation and this is highlighted with one of our Heads of Operation. Victoria (Vic) Wooff joined us in " We understand that the cost of living is impacting at all levels and in 2022 we offered a payment to all employees " The accreditation was developed by employers and disabled people's representatives to make it rigorous but easily accessible. Being Disability Confident is a unique opportunity for the business to lead the way in our communities. We work alongside individuals to ensure that we consider all reasonable adjustments in employee roles. For example, we utilise tools like Dragon Dictation to support employees with conditions such as fibromyalgia and offer adjustable desks where required. Internal development As an organisation we value the diverse backgrounds and experience people bring. We also focus heavily on internal development and growing our talent from within. In 2022 we advertised 36 vacancies at supervisor level and above - 86% of the successful candidates were recruited internally. In the current climate we understand that the cost of living is impacting at all levels and some employees may need socio-economic assistance. With this in the forefront of our minds, in 2022 we offered a cost-of-living payment to all employees and received an 85% uptake on this benefit. We also rolled our hybrid working out across the whole organisation. This idea was already established following Covid-19 but the ability to work remotely for part of the week also enables people to save on expenses such as travel. May 2006 having completed her A-levels and started a summer job as a Case Handler within one of our teams. She realised straight away that she wanted to progress and opportunities were available in customer service and quality assurance roles. She became a Deputy Team Manager and embraced people management, including recruiting for Case Handlers. Thanks to the training and development that was on offer, Vic was promoted to Team Manager. She received mentoring within the organisation and after five years applied for the vacant Operations Manager role, with five team managers reporting into her. The organisation is ever evolving For more information Find out why our people are our biggest asset at examworks.co.uk and Vic has embraced those changes, offering strategic support to the employees around her and being part of the team that lead the organisation successfully through the Covid-19 pandemic. Following the departure of one of our senior directors, Vic was promoted to Head of Premex Operations in 2022 and she now leads the team she first joined 17 years ago.https://www.examworks.co.uk/