August-September-2021 - 34

PRODUCT FOCUS
Jamco America's product support representative
can also communicate in real time with mechanics
using the remote assist feature. Both individuals can
see the same product and work together to resolve
a customer's issue.
Who Can Use Jamco's
AR Technology?
Cornell said the target audience for the training tool
are airlines that get interiors products from Jamco.
" Specifically, the targeted users are the maintenance
groups within the airline companies that are
tasked with maintaining the products Jamco sells, "
he noted. " In the aerospace industry, this type of
technology is used for aircraft engine maintenance,
overall aircraft systems training and more. Jamco
aims to provide the same features and benefits for
their interior products as well. "
The Jamco AR
(Augmented Reality)
training tool is currently
specifically designed
for Jamco's Venture
Business Class Seat.
JAMCO
The system audibly communicates step-by-step
instructions to the user as computer-generated images
create a guiding overlay on the product the user is
working on. The user has complete control over the
pace of their work because they can select when they
are ready to proceed to the next step.
The device also is helpful in international troubleshooting
situations, as well. Sometimes, aircraft
interior products require additional troubleshooting
as they travel to destinations around the globe. The
AR system can help provide mechanics in the field
access to whatever assistance is needed, no matter
where in the world they are.
How Will This Technology Improve?
The Jamco AR training tool is a relatively new invention.
The Proof of Concept (PoC) pilot was launched
in 2019 and the Minimum Viable Product (MVP)
was launched in early 2021. Jamco hasn't made any
updated to the product since it launched, but plans
to do so in the future.
" We plan to include updates and features that
Microsoft adds to their HoloLens OS to continue to
grow with the technology, " Cornell noted.
He said so far, user feedback has been helpful in
developing the product and mold it into an even better
product.
" Users have helped guide the development of the
app along the way to make it as user-friendly and
intuitive as possible, " Cornell explained. " Feedback
from our target customers is especially informative.
In general, they tell us that this technology
can improve the training experience, efficiency and
retention of training information. "
Aircraft Maintenance
Walk-Around Check
TECKNOTROVE SYSTEMS
This module trains the ground handling and line
maintenance team on conducting a complete inspection
of aircraft. This VR training module helps one
identify faults on an aircraft and take corrective
actions to ensure a safe flight.
www.aviationpros.com/21231526
34 AUGUST/SEPTEMBER 2021
AIRCRAFT MAINTENANCE TECHNOLOGY

http://www.aviationpros.com/21231526

August-September-2021

Table of Contents for the Digital Edition of August-September-2021

Editor's Takeoff
Industry Inspection
Which Reality Are You In?
Ready for Takeoff
The Time to Train is Now
No Slowdown on Solutions
Augment Your Reality
ARSA Insight
GAMA Insight
Professionalism
Shop Talk
Advertiser’s Index
August-September-2021 - 1
August-September-2021 - 2
August-September-2021 - 3
August-September-2021 - Editor's Takeoff
August-September-2021 - 5
August-September-2021 - Industry Inspection
August-September-2021 - 7
August-September-2021 - Which Reality Are You In?
August-September-2021 - 9
August-September-2021 - 10
August-September-2021 - 11
August-September-2021 - 12
August-September-2021 - 13
August-September-2021 - Ready for Takeoff
August-September-2021 - 15
August-September-2021 - 16
August-September-2021 - 17
August-September-2021 - 18
August-September-2021 - 19
August-September-2021 - The Time to Train is Now
August-September-2021 - 21
August-September-2021 - 22
August-September-2021 - 23
August-September-2021 - 24
August-September-2021 - 25
August-September-2021 - No Slowdown on Solutions
August-September-2021 - 27
August-September-2021 - 28
August-September-2021 - 29
August-September-2021 - 30
August-September-2021 - 31
August-September-2021 - Augment Your Reality
August-September-2021 - 33
August-September-2021 - 34
August-September-2021 - 35
August-September-2021 - 36
August-September-2021 - 37
August-September-2021 - ARSA Insight
August-September-2021 - GAMA Insight
August-September-2021 - Professionalism
August-September-2021 - 41
August-September-2021 - Advertiser’s Index
August-September-2021 - 43
August-September-2021 - 44
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