januaryfebruary2021 - 30

COVER STORY
objects in the airport or aboard aircraft
to ensure they are regularly disinfected.
It allows the public to provide real time
feedback into the cleanliness of their
travel experience.
QR codes are placed at areas with
the most use from the public in the
airport. This includes ticket counters,
restrooms, baggage claim areas,
concession areas, lounges,
gate areas and the business
center. Travelers have
access to rea l t ime
cleaning information
so they know when an
area was last cleaned and
sanitized so they know
efforts are taking place
to protect them.
" It's important to
make individuals who
come into our terminal
feel that the environment

we pull them and they're going to go
back to the way they were and there
are somethings that are going to be like
plastic where we're going to bend it and
it's never going back to the way it was, "
he said. " We truly felt that cleanliness,
given the technology we have and give
how rudimentary it is in airports today,
something we could really move the

Ca lderone said it's a g reat
management system for ALB. It sends
leadership notices when an area has
been cleaned so they can track efforts
and make sure efforts are meeting their
goals. The public gets validation of those
efforts by retrieving the date themselves.
" I was incredibly pleased that there
was such buy-in from our staff and
About 76 percent
of respondents
to Bradley
Corp's Healthy
Handwashing survey
reported a negative
restroom experience
in 2020.
BRADLEY CORP.

Technology allows
housekeeping
staff to transmit
information in real
time to enhance
overall cleaning
operations.
ALBANY INTERNATIONAL AIRPORT

Social distancing
will be a
necessary
consideration for
public restrooms
in a postpandemic world.
BRADLEY CORP.

they're in is safe, " Calderone said.
" This is a validation of that. It's taking
blockchain technology, incorporating
it into the Wellness App and creating a
technology that allows folks using QR
codes and smart devices to scan those
codes...and find out in real time the
last time those areas were cleaned and
sanitized. "
Andrew Coleman, general manager,
aviation software at GE Digital, said
the company transitioned its usage of
blockchain for aircraft parts traceability
into tracking cleanliness.
" I heard this analogy that this
season, there are some things that are
going to be like a rubber band where

needle on. "
GE worked with the airport to find
the areas travelers are most concerned
with in terms of cleanliness. Coleman
said the company also surveyed its
frequent traveling employees to get their
perspective for additional input.
Albany wanted to track who cleaned
an area, what cleaning action they
performed and what cleaners they used.
Coleman said it allows management to
track its operations and it also assists
tracking cleaning product usage to assist
in reordering. Blockchain ensures data
can't be changed or faked, giving both
management and the public confidence
in the data.

30 \ AIRPORTBUSINESS / JANUARY/FEBRUARY 2021
januaryfebruary2021

Table of Contents for the Digital Edition of januaryfebruary2021
