TABLE OF CONTENTS 12 COVER STORY Long Beach Airport Celebrates Opening of a New Consolidated Baggage Claim A new consolidated baggage claim recently opened on April 13. The baggage claim is one of six projects in the airport's terminal area improvement program to enhance the passenger experience. FEATURES 17 How Airport Information Systems Can Improve Operations The power of a comprehensive airport information system and how airports are embracing this concept. Passenger Experience Focus 20 SAV Implements Power Wheelchairs to Improve Mobility Options 22 Three Ways Airports Are Innovating to Improve the Passenger Experience 24 Design an Airport Lounge That Benefits Travelers and Airlines Alike 26 Four Ways AI is Improving the Airport Experience 28 Show Me the Money Learn about new funding options to fund airport improvements at your facility. 34 Dane County Expands More Than Its Gate Capacity The south terminal expansion includes more gate space and more space in passenger amenities. 37 The Importance of Clear Audio in Transportation Hubs Intelligibility plays a major role in airport operations, safety and passenger experience. 40 Why to Switch to Bi-Fold Hangar Doors Offer a new door solution for tenants so they have more flexibility in their hangar operations. DEPARTMENTS 5 Inside the Fence 6 Industry Update 10 Airport Guru 32 Legal Matters SOCIAL MEDIA FACEBOOK facebook.com/AirportBusiness LINKEDIN linkedin.com/company/airport-business TWITTER @ABToday 34 JULY/AUGUST 2023 \ AVIATIONPROS.COM / 3http://www.facebook.com/AirportBusiness http://www.linkedin.com/company/airport-business http://www.twitter.com/ABToday http://www.AVIATIONPROS.COM