May-June-2022 - 33

COVER STORY
AUTHOR David A. Moore
Six Innovations and
Trends in Airport
Parking Operations
Airports and parking operators have
adopted new initiatives, innovations
and technologies due to the pandemic.
1.
2.
Online Parking Reservations
Some airports have seen increased demand in travelers
making online reservations while planning their upcoming
leisure and business trips. This new and higher demand is a
combination of several things including the lowering of passenger
stress levels the day of travel knowing a parking spot will
be reserved when they arrive at the facility, quicker entrance
and exit times at the facility, and a touchless transaction process
that eliminates the need to interact with parking facility staff.
Remote Management Services
Also known as command center operations in the
parking operations industry, some airports have transitioned
into remote management of their parking facilities. With more
airports incorporating credit card-only payment, reducing or
eliminating cashier booth attendants at exit lanes of the parking
facilities, as well as taking advantage of the advancements in
parking equipment and management technologies, parking
operators can reduce operating expenses while providing a
high level of customer service to airport parking customers
from a remote office location.
3.
4.
Cashier-less and Credit Card-Only
Payment Options
Parking operations are slowly moving towards a cashless credit
card-only business model similar to what the gas station industry
adopted years ago. This transition is being implemented at
some airports by requiring all parking fees be paid by credit
card only at walkup pay-on-foot stations located inside the
terminal building, near the baggage claim area, at the parking
facility, or at drive-up payment stations located in the exit
lanes of the facility.
Touchless Transactions/
License Plate Recognition
Taking advantage of proven technologies used for parking
access and revenue control systems (PARCS), the recent
pandemic has resulted in some airports implementing new
customer loyalty and frequent parker programs. Other airports
have expanded existing programs using license plate recognition
cameras and license plate reads as the credential for
ingress and egress at the entrance and exit lanes of the parking
facility. Payment is instantly provided with a registered credit
card. This program allows parking customers a quick, easy and
touchless transaction experience.
5.
Parking Count and Guidance Systems
with Find Your Car Capabilities
In recent years, parking count and guidance systems have
2206AIRB_Paige Datacom.indd 1
become more common at airport parking facilities. They
are mostly used in multi-level parking structures although
technology and systems are available for installation and use
in surface parking lots. Airports are realizing the
multitude of benefits from systems that monitor each
individual parking space and track when a space is
available or occupied. They are viewed as management
and customer service tools for their parking operations.
6.
Electric Vehicle Charging Stations
To support sustainability and green initiatives,
many airports around the country have added and/or
increased the number of electric vehicle charging stations in
their public and employee parking facilities. Several airports
are also now purchasing electric shuttle buses for transporting
public parkers and employees around airport property and
parking facilities, which then creates a need for additional
infrastructure to supply the power service required for these
charging stations. 
Read more at www.AviationPros.com/21268948
ABOUT THE AUTHOR
DAVID A. MOORE
David A. Moore is a senior parking consultant at Walter P
Moore. He can be reached at dmoore@walterpmoore.com
The GameChanger
®
Cable - a Cat6 that
goes twice as far.
* Cat6 that delivers 2.5Gbps & 100W
PoE over 200 meters
* Eliminates need for additional PoE
extenders, switches, terminations
& IDFs
* Reduces points of failure & labor needs
* Saves you install time, cost & space on
all voice, video & data security projects
Connecting you to more.
Engineered application-driven
cable design for over 60 years.
Scan or visit paigedatacom.com/gamechanger
to chat and learn more.
U.S. Patent No.'s 10,453,589 & 11,107,605
AviationPros.com/21225539
MAY/JUNE 2022 \ AVIATIONPROS.COM / 33
5/25/22 8:15 AM
http://www.AviationPros.com/21268948 http://www.paigedatacom.com/gamechanger http://www.AviationPros.com/21225539 http://www.AVIATIONPROS.COM
May-June-2022

Table of Contents for the Digital Edition of May-June-2022
