Automatic_Merchandiser_October-November_2020 - 25

services has much in common. "We are
them, on a lower scale," he declared.
"We have a warehouse full of product
and we take it to locations. We have to
rethink ways to deliver and compete."
Nontraditional locations hit
especially hard by the pandemic
are another opportunity prime for
automated solutions. 32M has been
installing self-checkout stores in apartment and condominium complexes.
"They're all looking for an angle to
retain tenants, and it's even more relevant now to have food, beverages and
essentials on-site," Johnson stated.
The company's also gaining a foothold in airports and has had continued growth in select shopping malls.
"If you walk through an airport,
you'll see closed stores and food
courts with many restaurants closed
or shortened hours, with travel down
so significantly," Johnson pointed out.

Bravilor Bonamat

"Picture cashless and touchless Hudson stores and food options; you will
see all newly branded 32Go stores live
in several major airports by year-end."
IN CONCLUSION

The consensus among Automatic
Merchandiser's expert advisors is that
micro markets are beginning to see
a slow recovery, and operators are
adapting to accelerate it.
"Generally, we are seeing a
recovery in the southern states ahead
of the northern states and in bluecollar, industrial, manufacturing, and
distribution faster than tech, whitecollar, and general office complexes,"
Avanti's Reilly observed. "Whitecollar workers may be staying home
longer, but many blue-collar manufacturing and distribution areas are
experiencing high demand. There
should be opportunity in that sector,

albeit it with a lot of competition to
get in, so more creative solutions,
functionality, and consumer engagement will help."
From the vantage point of the
nation's largest convenience services
provider, Carl Moser, Canteen district
manager for Rock Hill, S.C., is optimistic as the industry realigns to the
post-pandemic workplace.
"The pandemic has impacted us
in regard to employees working from
home and many not coming back
until the first of the year," Moser commented. "We have really had to stay
ahead of the curve by adjusting market
schedules and the amount delivered
to these accounts. When the employees do come back it might be at 50%
capacity until we have a vaccine. I am
very optimistic for the first of the year
as sales continue to grow and we also
pick up new business." ■

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October/November 2020 * VendingMarketWatch.com

http://www.bravilor.com/en-us http://www.VendingMarketWatch.com

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