April 2023 - 38

coconut waters, sparkling waters,
energy waters, waters that have added
minerals or vitamins, electrolytes,
even natural herbs and fruit flavors.
There's a huge demand for non-dairy
milk alternatives; we probably carry
20 different types. "
BULK IS BACK
When the pandemic hit, bulk sales
disappeared and were replaced by
packaged products. Judson Kleinman's
operation, at Corporate Essentials in
New York, was committed to bulk
snack products and had the concept
down to a science. For Kleinman and
other operators who sell bulk snacks,
that portion of their business is up and
running again.
Kleinman said that even though no
one is talking about touchless anymore,
Corporate Essentials
bulk snacks in pantry service are
experiencing a slow recovery, but he
is optimistic, because bulk snacks
make sense for all the right reasons.
" I just think it's a matter of time before
the bulk snacks come back, " he said.
" There's a huge sustainability factor
in it. You're not using all that extra
packaging and there is the convenience
of it and the cost. I do think it's going
to come back strong. We still are very
hopeful that we see much more of a
comeback during 2023. "
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THE COMPETITIVE
ADVANTAGE
Seattle-based Siller believes there is
more competitive pressure on margins
than ever before, largely because it is
becoming easier for clients to source
pantry service products from big box
stores and the internet. He said
operators need to differentiate
themselves in the variety of products
they carry and the variety of products
that they actually have access to. " It
doesn't do you any good to say you
can bring in an item if it's really
difficult for you to source, " Siller noted.
" What is most important is
solely.com
38 Automatic Merchandiser * April 2023
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3/29/23 1:13 PM
demonstrating the level of service
you can provide - that they just can't
get if they're sourcing the products
themselves, online or through a third
party, " Siller said. " People still care
about service. When it comes to
pantry service, that's where we get a
competitive advantage. If it was easier
and better to do it themselves, they
all would do it that way, but most have
figured it out. They realize it is a lot
easier to rely on a company with staff,
equipment, expertise and the resources
to manage their pantry service. " ■

http://www.solely.com

April 2023

Table of Contents for the Digital Edition of April 2023

Editor’s Note
Industry News
How to succeed at NAMA 2023
2023 LEADERS OF THE PACK
Going the extra mile
Is pantry service still your golden goose?
YES, WE CAN!
Social Hubs
April 2023 - PCOV1
April 2023 - PCOV2
April 2023 - 1
April 2023 - 2
April 2023 - 3
April 2023 - 4
April 2023 - 5
April 2023 - Editor’s Note
April 2023 - 7
April 2023 - Industry News
April 2023 - 9
April 2023 - How to succeed at NAMA 2023
April 2023 - 11
April 2023 - 12
April 2023 - 13
April 2023 - 14
April 2023 - 15
April 2023 - 2023 LEADERS OF THE PACK
April 2023 - 17
April 2023 - 18
April 2023 - 19
April 2023 - 20
April 2023 - 21
April 2023 - 22
April 2023 - 23
April 2023 - 24
April 2023 - 25
April 2023 - Going the extra mile
April 2023 - 27
April 2023 - 28
April 2023 - 29
April 2023 - 30
April 2023 - 31
April 2023 - 32
April 2023 - 33
April 2023 - Is pantry service still your golden goose?
April 2023 - 35
April 2023 - 36
April 2023 - 37
April 2023 - 38
April 2023 - 39
April 2023 - 40
April 2023 - 41
April 2023 - 42
April 2023 - 43
April 2023 - 44
April 2023 - 45
April 2023 - 46
April 2023 - 47
April 2023 - YES, WE CAN!
April 2023 - 49
April 2023 - 50
April 2023 - 51
April 2023 - 52
April 2023 - 53
April 2023 - 54
April 2023 - 55
April 2023 - 56
April 2023 - 57
April 2023 - Social Hubs
April 2023 - 59
April 2023 - 60
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