August 2023 - 34

YOUR 2023 NAMA OPERATOR
OF THE YEAR IS ...
When Patrick received the call notifying him that he
had been nominated, he was in shock. " I thought it was
unbelievable, " Patrick said. " I held the previous winners in
such a high regard. I really appreciated the honor. " He was
delighted to bring his entire family - who witnessed the
journey of Moran Refreshments - to receive the award.
Only one person was missing in Atlanta that day: Dale
Patrick and Jane Moran meet with legislative members at the
2021 NAMA Fly-In on Capitol Hill.
great amenities and offerings, " he said. " People want fresh,
high-quality foods, ease of purchase and great technology. "
As inflation continues to eat away at companies' margins
and peoples' spending power, Patrick believes that price
increases are an unsustainable solution. " In the short term,
customers understand you have to raise prices. But you can't
end up with a $5 candy bar, right? "
To avoid implementing never-ending price hikes,
Moran Refreshments is leveraging advanced technology,
such as LightSpeed Automation, to optimize operational
efficiency and maximize its bottom line. Patrick foresees
the industry capitalizing on artificial intelligence to further
improve operations.
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Ben E. Keith Foods acquires Orrell's
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In this
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OCS Nation
#podcast,
host Bob
Tullio explores
the current
and future office environment,
the stubborn U.S. employee
movement to keep remote
working in place and the efforts of
employers to entice them back to
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Moran, Patrick's father, business partner and best friend.
" My father was the greatest man I ever knew, " Patrick
reflected. " Even though we were a generation apart, we
built the business together for 27 years, side-by-side, almost
as brothers. That was an incredibly special experience, and
I'm very grateful for it. "
The company is on its third generation of Morans,
with all four of Patrick's children having played roles in the
business. Currently, Patrick's younger son works for the
company as he finishes college.
Moving forward, Moran Refreshments has no plans
of slowing down. " I'm not going to tell my team that they
shouldn't be excited to be in the position we're in, " Patrick
said. " But we need to remember what got us here. This
company was built on honorable business practices and
work ethic. That is just how we operate. We're on the move. " ■
34 Automatic Merchandiser * August 2023

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August 2023

Table of Contents for the Digital Edition of August 2023