CONTENTS DECEMBER 2019 Success Story The 2019 PROS TO KNOW AWARDS Fresh, homemade muffins are a favorite treat in Casco Bay's micro markets and select vending machines. Food service professionals bake up batches of popular flavors almost every day. Casco Bay Food and Beverage 28 12 Ted and Niki Morton have grown a two-person operation into a thriving business covering 90 percent of Maine's automatic retail market Pros To Know Learn about the individuals and teams who are raising the bar for the entire convenience services industry Departments 6 Editor's Note A Look Ahead 7 Industry News Feature 33 Classifieds 34 Social Hubs A roundup of the latest, biggest news in vending 10 OCS Update New products from CTW 2 Striving For Wellness Along The Northeast Coast Automatic Merchandiser * December 2019 What's happening in the industry on social media 22 2020 Forecast Operators to leverage technology, customer service knowledge in 2020 On the cover: Ted and Niki Morton are in front of the company's Lewiston corporate offices. Casco Bay Food and Beverage