February-March 2022 - 16

ROUTE DRIVER OF THE YEAR
F
BostonbeaN's
Ace on the Road
Kamden Mauser's creative pivot
kept an OCS operation's revenue
and customer relationships alive
By Nick Montano, Editor
EDEX AND UPS DRIVERS WON PRAISE AS THE
unsung heroes of the COVID-19 crisis. And don't
forget the gig workers clocking time on food delivery
apps. While these blue-collar hands worked hard for
that admiration, the truth is, it's much easier to be a driver
for Amazon than to be a driver on a vending, micro market
or office coffee service route.
Take BostonbeaN's Kamden Mauser, for instance. Like
Mauser, drivers on the nation's convenience services routes
must possess highly acute customer service and problemsolving
skills to succeed under pressure. And those requirements,
among others, continue to evolve.
For these reasons and more, snack leader Mondelēz
International Inc. and Endeavor Business Media, publisher
of Automatic Merchandiser and VendingMarketWatch.com,
teamed up in 2021 to sponsor the Route Driver of the
Year contest. This recognition program puts the spotlight
on the hardworking route professionals, who remain the
backbone of the vending, micro market and office coffee
service industry.
Mauser, the winner of the latest contest, is a nine-year
veteran of the BostonbeaN Coffee Co. of Woburn, MA.
BostonbeaN is mainly an office coffee service operation, and
provides snacks, cold drinks, water and fresh food by delivery.
The company is planning to deploy its first smart coolers
this year to complement its OCS and pantry businesses.
" COVID struck workplaces hard in Boston, " said
BostonbeaN vice president Steve Serino, who nominated
the winner. " BostonbeaN provides strictly to the workplace
16 Automatic Merchandiser * February/March 2022

http://www.VendingMarketWatch.com

February-March 2022

Table of Contents for the Digital Edition of February-March 2022

Editor’s Note
Industry News
OCS Update
BostonbeaN’s Ace on the Road
From 3G to 4G to 5G and Beyond
Weekly Reporting
Pantry Service 2022
Uncompromising Service Accelerates Pot O’ Gold’s Rebound
Classifieds
Social Hubs
February-March 2022 - PCOV1
February-March 2022 - PCOV2
February-March 2022 - 1
February-March 2022 - 2
February-March 2022 - 3
February-March 2022 - 4
February-March 2022 - 5
February-March 2022 - Editor’s Note
February-March 2022 - 7
February-March 2022 - Industry News
February-March 2022 - 9
February-March 2022 - 10
February-March 2022 - 11
February-March 2022 - OCS Update
February-March 2022 - 13
February-March 2022 - 14
February-March 2022 - 15
February-March 2022 - BostonbeaN’s Ace on the Road
February-March 2022 - 17
February-March 2022 - 18
February-March 2022 - 19
February-March 2022 - From 3G to 4G to 5G and Beyond
February-March 2022 - 21
February-March 2022 - Weekly Reporting
February-March 2022 - 23
February-March 2022 - 24
February-March 2022 - 25
February-March 2022 - Pantry Service 2022
February-March 2022 - Mondelez1
February-March 2022 - Mondelez2
February-March 2022 - Mondelez3
February-March 2022 - Mondelez4
February-March 2022 - 27
February-March 2022 - 28
February-March 2022 - 29
February-March 2022 - 30
February-March 2022 - 31
February-March 2022 - 32
February-March 2022 - 33
February-March 2022 - 34
February-March 2022 - 35
February-March 2022 - 36
February-March 2022 - 37
February-March 2022 - Uncompromising Service Accelerates Pot O’ Gold’s Rebound
February-March 2022 - 39
February-March 2022 - 40
February-March 2022 - 41
February-March 2022 - 42
February-March 2022 - 43
February-March 2022 - 44
February-March 2022 - 45
February-March 2022 - 46
February-March 2022 - 47
February-March 2022 - 48
February-March 2022 - Classifieds
February-March 2022 - Social Hubs
February-March 2022 - 51
February-March 2022 - 52
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https://www.nxtbook.com/endeavor/automaticmerchandiser/august2021
https://www.nxtbook.com/endeavor/automaticmerchandiser/automatic_merchandiser_june-july_2021
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