June-July 2022 - 21

CHART 8:
Projected sales by category, in billions
VENDING
PRODUCTS
2021
Vended ice cream/
frozen
Vended food
Vended candy
Vended hot beverages
Vended healthy
Vended confections
Vended snacks
Vended cold
beverages
Vended other
MICRO MARKET
PRODUCTS
$0.2 (B) Micro market
ice cream/frozen
1.2 Micro market food
2.2 Micro market candy
0.6 Micro market
hot beverages
1.5 Micro market healthy
1.5 Micro market confections
2.6 Micro market snacks
4.0 Micro market
cold beverages
2.3 Micro market other
increasing from 1.74 million the
year prior. Last year's micro market
installed base climbed to 25,750, up
8.5%, compared with 23,745 installed
markets in 2020. Manufacturing and
office locations represented a little more
than half of the convenience services
demographic last year.
SHELF SHOCK
For most merchant classifications,
2021 was a year of empty shelves,
severely impacting U.S. retail sales.
Empty shelves were evident in the
vending and micro market segment,
too, as operators struggled to procure
common confections and beverage
products that were once abundant.
According to a NielsenIQ analysis of
on-shelf availability, empty shelves cost
U.S. retailers an estimated $82 billion in
missed sales last year. In the convenience
services sector, product shortages
significantly hampered the recovery.
Vending, and more recently, micro
markets, rose in response to market
challenges, and it has demonstrated
an ability to keep on doing so. The
marketplace vending operators serve
has undergone a profound transformation
in the past two years and their
workplace clients recognize the value
proposition they bring to their
businesses. All signs point to continued
recovery for the industry. ■
June/July 2022 * VendingMarketWatch.com 21
2021 SERVICES
$0.1 (B) Vending
0.7 Micro markets
0.4
OCS
0.1 Water service
0.3
0.3
0.5
Other
Bulk vending
0.2 Music
Games
Janitorial
supplies
Methodology
Data in Automatic Merchandiser's State of the Industry report are compiled from a
survey sent to operators in the spring. It collects responses from vending and micro
market providers, as well as snack and soda operations. The State of the Industry
report looks at performance results in major product categories.
0.8 Manual foodservice
2021
% CHANGE
$12.2 (B) 43.53(%)
3.3
1.5
0.4
0.3
Pantry service 0.4
0.1
0.7
0.2
0.2
0.2
91.18
37.61
37.93
25.00
33.33
-33.33
11.11
66.67
33.33
17.65

http://www.laigroup.com http://www.VendingMarketWatch.com

June-July 2022

Table of Contents for the Digital Edition of June-July 2022

Editor’s Note
Industry News
OCS Update
2021: A year of rapid recovery
The Most Influential Women in Convenience Services Awards
Beverage trends for vending, OCS and micro markets
Unattended retail systems
Old school meets new school
Classifieds
Social Hubs
June-July 2022 - PCOV1
June-July 2022 - PCOV2
June-July 2022 - 1
June-July 2022 - 2
June-July 2022 - 3
June-July 2022 - 4
June-July 2022 - 5
June-July 2022 - Editor’s Note
June-July 2022 - 7
June-July 2022 - Industry News
June-July 2022 - 9
June-July 2022 - 10
June-July 2022 - 11
June-July 2022 - OCS Update
June-July 2022 - 13
June-July 2022 - 2021: A year of rapid recovery
June-July 2022 - 15
June-July 2022 - 16
June-July 2022 - 17
June-July 2022 - 18
June-July 2022 - 19
June-July 2022 - 20
June-July 2022 - 21
June-July 2022 - 22
June-July 2022 - 23
June-July 2022 - The Most Influential Women in Convenience Services Awards
June-July 2022 - 25
June-July 2022 - 26
June-July 2022 - 27
June-July 2022 - 28
June-July 2022 - 29
June-July 2022 - 30
June-July 2022 - 31
June-July 2022 - Beverage trends for vending, OCS and micro markets
June-July 2022 - 33
June-July 2022 - 34
June-July 2022 - 35
June-July 2022 - 36
June-July 2022 - 37
June-July 2022 - Unattended retail systems
June-July 2022 - 39
June-July 2022 - Old school meets new school
June-July 2022 - 41
June-July 2022 - 42
June-July 2022 - 43
June-July 2022 - 44
June-July 2022 - 45
June-July 2022 - 46
June-July 2022 - 47
June-July 2022 - 48
June-July 2022 - Classifieds
June-July 2022 - Social Hubs
June-July 2022 - 51
June-July 2022 - 52
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