CONTENTS JUNE/JULY 2022 Features 14 State of the Industry Annual Report 2021: A year of rapid recovery The vending and micro market retail channel regained most of 2020's losses, but sales remained 13% behind 2019's benchmark high. 24 The Most Influential Women in Convenience Services Awards In this inaugural award, Automatic Merchandiser recognizes outstanding women who have made a difference in the vending, micro market and office coffee service industry. 32 Success Story 40 Old school meets new school Tech-savvy generation propels Vander Vending ahead of the pack. Departments 6 Editor's Note 8 Industry News A roundup of the latest, biggest news Beverage trends for vending, OCS and micro markets Consumers are looking for premium products and a variety of options 38 Unattended retail systems Technology helps boost micro markets. 12 OCS Update Emerging OCS products and equipment trends 49 Classifieds On the cover: Vander Vending founder Jerry Schreiner (right) and son Cade Ridenour (left) 50 Social Hubs What's happening in the industry on social media Follow us at Facebook/VendingMarket @VendingMagazine linkedin.com/ company/2233840 June/July 2022 * VendingMarketWatch.com 3http://www.facebook.com/vendingmarket http://www.twitter.com/vendingmagazine http://www.linkedin.com/company/2233840 http://www.VendingMarketWatch.com