CONTENTS 16 State of the Industry Annual Report 2022: A year of continued recovery The vending and micro market industry jumps 12% in total revenue, representing almost 89% of 2019's benchmark high. Success Story 40 The art of optimization California-based C&S Vending blends cutting-edge technology with an unwavering focus on exceptional customer service. 24 Features 10 OCS Update: Industry experts weigh in on OCS equipment trends How operators meet customer demands for breakrooms - and solutions that are being offered in office coffee service. Departments 6 Editor's Note 34 8 Industry News A roundup of the latest news and events 50 Social Hubs What's happening in the industry on social media Follow us at On the cover: Andy Owen, general manager, C&S Vending Facebook/ VendingMarket @VendingMagazine linkedin.com/ company/2233840 June/July 2023 * VendingMarketWatch.com 3 The 2023 Most Influential Women in Convenience Services Awards Automatic Merchandiser recognizes the outstanding women who are making a difference in the vending, micro market and office coffee service industry. JUNE/JULY 2023 U 20 23 N Unattended retail technology is pushing the industry forward Operators should consider the latest equipment innovations to help stay competitive. I S N S E C T I A O N I R I V E E S N N F I E E E L C V L C E T H M E M O T N W O Nhttp://www.twitter.com/VendingMagazine http://www.facebook.com/VendingMarket http://www.linkedin.com/company/2233840 http://www.VendingMarketWatch.com