Automatic Merchandiser - 45

15.6%
15.6%
15.6%
15.3%
15.6%

STATE

OF

THE

INDUSTRY

16%
15.6%
15.3%
17.8%
16%
19.1%
17.8%
19.1%
19.1%
19.1%

CHART 6B: VENDING DATA
COLLECTION TRENDS

CHART 7A: VENDED SHARE OF SALES
BY PRODUCT CATEGORY

●	 Telemeter or cashless device remotely/using the cloud
●	Manual process (such as paper and pencil) on location
●	Handheld device on location
●	Smartphone or Tablet (Apple or Android) on location

●	 Cold beverages
●	Snacks
●	Candy
●	Confections
●	Healthy
●	Food
●	Hot beverages
●	Ice cream/frozen
● Other*

31.9%

36.3%

31.9%

2017

22.9%

36.3%

38.4%

41%

2017

22.9%

2018

15%

15%

14.7%

38.4%

9.1%

2018

7.6%

31.2%

7.3%
7.7%

2.5%

13.6%

41%

1.7%

9.1%

14.7%

13.6%

CHART 6C:

CHART 7B: MICRO MARKET SHARE
OF SALES BY PRODUCT CATEGORY

●	 Use a VMS
●	Don't use a VMS

●	 Cold beverages
●	Snacks
●	Candy
●	Confections
●	Healthy
●	Food
●	Hot beverages
●	Ice cream/frozen
● Other*

VENDING MANAGEMENT SYSTEMS

65.9%

65.9%
34.8%

11.5%

* Includes non-edible items

2018

12.6%

18.2%

72.7%

2017
34.1%

72.7%

2017
34.1%

24.5 percent doing so compared to
25.3 percent in 2017 (chart 6A). This
slight dip was likely due to many in
the industry already using cashless
and looking at other technologies to
decrease costs and increase revenues,
because cashless was still the highest
ranked technology investment.
Vending management systems
picked up a few percentage points in
2018 as well in its ranking. Now more
than 70 percent of operators use a system to analyze product sales data and
better create profitable planograms.
Connected vending machines using
telemeters to collect data are now used
by 41 percent of respondents, which
is an increase over the last two years.

2018

2018

27.4%

27.4%

However, more than a third of operators still recorded product sales manually in 2018, which shows additional
room for technology growth.
Interestingly, the ranking of LED
lighting as a "Great Investment"
continues to increase, reaching 17.8
percent in 2018. It was the next highest-ranking technology after cashless
payment acceptance.

6.6%
8.4%

2018
18.4%
29.8%

3.5%
4.1%
* Includes cooperative service vending, condoms,
toll passes, repair services, rental equipment like
RedBox, chips and crackers

Percentage of operators
who reported having no
cashless devices on any

Cold shows growth
Cold drinks still reign in the convenience services industry. In 2018,
cold drinks represented 31.2 percent
of the revenue operators report annually (chart 7A) for the industry as a
whole. The next nearest category

June/July 2019

11.3%
18.2%

machines

VendingMarketWatch.com

Automatic Merchandiser

45


http://www.VendingMarketWatch.com

Automatic Merchandiser

Table of Contents for the Digital Edition of Automatic Merchandiser

Editor's Note: Don't Miss the Open Door
VendingMarketWatch News
OCS Update: NCA Finds Under 40s Love Non-Espresso, Cold Brew
Adapting to Market Challenges Secures Success
How To Maximize Micro Market Promotions
How Design Impacts Your Micro Market
Operators Beat Revenue Numbers With New Locations, Services
Positive Outlook Drove NAMA Show Success
Classifieds
Social Hubs
Automatic Merchandiser - 1
Automatic Merchandiser - 2
Automatic Merchandiser - 3
Automatic Merchandiser - 4
Automatic Merchandiser - 5
Automatic Merchandiser - 6
Automatic Merchandiser - 7
Automatic Merchandiser - Editor's Note: Don't Miss the Open Door
Automatic Merchandiser - 9
Automatic Merchandiser - VendingMarketWatch News
Automatic Merchandiser - 11
Automatic Merchandiser - 12
Automatic Merchandiser - 13
Automatic Merchandiser - OCS Update: NCA Finds Under 40s Love Non-Espresso, Cold Brew
Automatic Merchandiser - 15
Automatic Merchandiser - Adapting to Market Challenges Secures Success
Automatic Merchandiser - 17
Automatic Merchandiser - 18
Automatic Merchandiser - 19
Automatic Merchandiser - 20
Automatic Merchandiser - 21
Automatic Merchandiser - 22
Automatic Merchandiser - 23
Automatic Merchandiser - 24
Automatic Merchandiser - 25
Automatic Merchandiser - 26
Automatic Merchandiser - 27
Automatic Merchandiser - How To Maximize Micro Market Promotions
Automatic Merchandiser - 29
Automatic Merchandiser - 30
Automatic Merchandiser - 31
Automatic Merchandiser - 32
Automatic Merchandiser - 33
Automatic Merchandiser - How Design Impacts Your Micro Market
Automatic Merchandiser - 35
Automatic Merchandiser - 36
Automatic Merchandiser - 37
Automatic Merchandiser - 38
Automatic Merchandiser - 39
Automatic Merchandiser - Operators Beat Revenue Numbers With New Locations, Services
Automatic Merchandiser - 41
Automatic Merchandiser - 42
Automatic Merchandiser - 43
Automatic Merchandiser - 44
Automatic Merchandiser - 45
Automatic Merchandiser - 46
Automatic Merchandiser - Positive Outlook Drove NAMA Show Success
Automatic Merchandiser - Classifieds
Automatic Merchandiser - 49
Automatic Merchandiser - Social Hubs
Automatic Merchandiser - 51
Automatic Merchandiser - 52
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