november2023 - 16

KEN JOYNER
Founder
Innovative Vending
Ken Joyner, founder of Innovative
Vending, started his career in
human resources and spent the
next 30 years achieving amazing
results in such industries as telecommunications,
chemical manufacturing and distribution and hospital
administration. After having a stellar career in human
resources, his next career path led him to start
Innovative Vending, the premier company helping
people achieve their lifelong goal, being a successful
entrepreneur in the lucrative vending industry. Joyner
is a graduate of the University of Central Florida with
a Bachelor of Science in Business Administration
with an emphasis in finance and human resource
management and a master's in business
administration from Webster University. He is an
active member with the Society for Human Resource
Management, holding the honor and distinction of
Senior Certified Professional SHRM-SCP.
BOBBY KEENAN
Sales Representative
G & J Marketing and Sales
Bobby Keenan boasts an impressive
13-year career with G & J Marketing and
Sales, primarily serving the Delaware,
New Jersey and Massachusetts
territories in the convenience services industry. His ability
to forge lasting relationships have been instrumental
in expanding the company's presence in these regions.
Keenan's unwavering commitment to excellence and
strong work ethic, coupled with his dedication to serving
customers, supplier partners and distributors, are the
driving forces behind his ongoing success.
KATIE PILCHER
Director of Sales
Five Star Food Service
With over 20 years in customer relations
and retail business development
experience, Katie Pilcher joined Five
Star's team in late 2020, during the
middle of a pandemic, in a new role as director of sales
for a startup branch in Dothan, Alabama, which was
a newly acquired territory for Five Star. A year later,
her territory expanded to supporting five branches
stretching over 300 miles in the Southeast. During
this time, Pilcher focused on prospecting, fostering
new relationships and growing the customer base and
sales to over $5 million in new business. With deep
Southern roots and a passion to serve others, she
strives to approach each client with the best hospitality
and solutions for their ever-changing and sometimes
challenging workforce. She does this with the support of
her team, suppliers and her husband of 25 years, along
with their four daughters, who continue to inspire and
encourage her to keep the grit along with the grace.
16 Automatic Merchandiser * November 2023
Bobby Keenan's unwavering
commitment to excellence and
strong work ethic, coupled
with his dedication to serving
customers, supplier partners
and distributors, are the
driving forces behind his
ongoing success.
JEFF PINC
VP of Customer Operations
365 Retail Markets
Jeff Pinc joined the 365 Retail
Markets team in July 2022, but
prior to that, he has been an
active restaurant and foodservice
community member since the age of 15, from filling
and frosting donuts to being a trained chef and
co-owner of two restaurants. He has over 25 years
of experience providing technology solutions to
independent restaurants, stadiums and arenas and
some of the largest global brands in the industry. Pinc
has previously worked across organizations where his
focus has been in SaaS software sales for restaurants
and retailers to achieve operations excellence and food
safety compliance. He attended Chaminade University
of Honolulu and currently resides in Wisconsin.
LAURA PRICE
Director of Retail Operations Support
Five Star Food Service
Laura Price joined Five Star nearly
a decade ago serving as a reporting
analyst, concentrating on the newly
deployed micro market line of business
and helping develop and launch the company's business
intelligence reporting software. With the rapid growth
of micro markets and the company, she took on the
additional role of managing a support team for both
micro markets and vending at the corporate level. Price
works closely with the VMS and market technology
providers to keep Five Star's retail operational data
accurate and up to date, as well as testing new features
prior to release. Additionally, she manages the backend
of Five Star's retail pricing program across micro markets
and vending, working to ensure a fair retail price for the
consumer while maintaining necessary margins to meet
company expenses and revenue goals. Last year, Price
was the recipient of Five Star's Extra Mile Award for her
dedicated service.
november2023

Table of Contents for the Digital Edition of november2023
