november2023 - 18

GILBERT RAMIREZ JR.
Marketing Manager
Everest
Gilbert Ramirez Jr. strives to implement new
strategies and achieve exceptional results.
His knowledge of the ever-changing digital
landscape has enabled him to execute
progressive marketing strategies that captivate the company's
target audience across multiple platforms. By fostering a
collaborative and empowering work environment, Ramirez
has enabled marketing team members to thrive, resulting in
enhanced productivity and exceptional campaign outcomes.
His commitment to customer engagement and crossdepartmental
collaboration has led to remarkable growth in
website traffic and contacts for Everest. His vision and work
influenced Everest to expand into the convenience sector.
Ramirez is always seeking customer feedback and leveraging
their insights to refine marketing strategies and ensure
satisfaction. With his expertise, creativity and dedication,
he is continuously driving Everest's success and pushing the
company to new heights.
ROBERT ROUILLIER
Founder
VendingWhale
Robert Rouillier is a young visionary and
founder of VendingWhale, a thriving vending
machine enterprise headquartered in his
hometown of Jacksonville, Florida. Rouillier's
entrepreneurial journey began when he made the bold decision
to leave college prematurely to pursue his vending machine
business dreams. In a short span of less than a year, Rouillier
transformed his modest one-machine operation into a lucrative
venture. His remarkable success can be attributed to his
unwavering commitment to putting people first and fostering
community growth. Rouillier's entrepreneurial spirit is matched
only by his dedication to self-improvement. He is entirely selftaught
in the art of running a business and further honed his
skills through an apprenticeship with a respected local vending
machine repair company. With over 75 machines under his
belt and a bright vision for the future, Rouillier continues to
be a dynamic force in the vending machine industry, all while
championing community development and success.
JOSEPH SCALA
Micro Market Sales Project Manager
Atlantic Culinary Environments
Joseph Scala is proud to be an integral part
of Atlantic Culinary Environments Inc. With
over 10 years of experience, his journey in the
micro market industry has been defined by
dedication and hard work. He has had the privilege to witness
and contribute to the remarkable growth and innovation in
the micro market industry. Scala's passion for this field only
continues to grow with time, and he takes pride in his role
as a trusted advisor to its clients and strategic partners. " In
the fast-paced industry, dedication and expertise are key, "
Scala said. " I am committed to pushing the boundaries and
contributing to continued growth and innovations in the micro
market sector. " His family is a constant source of inspiration
and motivation.
JOSEPH SILVA
Branch Manager
Associated Services Company
Joseph Silva has over 30 years in
the office coffee industry, which
started with his role as office and
operation manager for Coffee
Service Company and later, as part of the Associated
Services Company family as office manager,
purchasing, and for the past 17 years, as branch
manager for the San Jose office. Customer service
has always been his number-one priority. To achieve
this, Silva feels that it requires a team. Over the years,
he has worked to train, help and support his team and
others within the organization to provide the best level
of service to all its customers, which allows them to be
a part of a successful team and company that he is
proud to be a part of.
GLENN WIGHT
Director of Operations
Agora Refreshments
Glenn Wight joined Agora
Refreshments as an operations
manager in 2019 and assumed
the role of director of operations
in 2022. Coming from an aerospace background, he
set out to refine and improve processes at Agora. He
navigated the difficulties of the pandemic and has
been instrumental in the continued growth of Agora
post-pandemic, eclipsing 2019 revenue numbers.
Wight, along with his team, has helped grow Agora's
service offerings, including the development of a
robust pantry program that has increased snack
revenue while maintaining high customer satisfaction.
Over the past four years, Wight has overseen a full
ERP implementation, directed two warehouse moves
in both the Seattle and Portland markets, and helped
position the Agora operations team for future success.
Wight is a graduate of Western Washington University
with a B.A. in Business Administration and a focus in
operations management.
NATE YARBOROUGH
North American Support Team Lead
Nayax LLC
Nate Yarborough began working
at Nayax LLC in 2016 as a support
agent. During his time in this
role, he recognized the need for
more comprehensive training materials for new
customers and took on this initiative to improve
customer support. Yarborough's dedication to
improving the quality and availability of support
led to his selection as a support liaison for VIP
customers. In 2022, he was promoted to support
team lead, where he continued to build on his
success by helping to establish an additional
support center to provide increased coverage for
all U.S. customers.
18 Automatic Merchandiser * November 2023
november2023

Table of Contents for the Digital Edition of november2023
