november2023 - 34

vending, going to work with his dad and learning the ropes as a route
driver, technician and warehouse worker. " It never was a question of
'if', but more 'when,' I would make vending my career, " Carl said.
Not even a year into their new venture and with a growing list
of accounts, Don reached out to his son-in-law, Dean Prather, about
joining their team. With a degree in industrial management, Dean
was a bit apprehensive about a career switch. " When my father-inlaw
called to say he had a spot for me at the company, I was excited
about the potential, but nervous about an industry I knew little
about, other than what I knew from his and Carl's experience over
the years, " Dean said. " But I did it! Hands down, it is one of the best
life decisions I've ever made. "
ORGANIC GROWTH
Quality Vending's homegrown success came by way of Don's
careful and conservative approach to business. " My dad had a very
intentional, no-nonsense approach to expansion and purchase of
new equipment, " Carl said. " We simply invested wisely. We never
took a loan to buy a single vending machine. We paid for equipment
and improvements as we went. We were organic in every sense of
the word - building our business one account at a time. "
Given the day, much of that organic growth also came by way
of word-of-mouth referrals - happy customers who recommended
Quality Vending to other businesses. In time, the vending operation
OPERATION PROFILE
Quality Vending
& Coffee Co.
Founded: 1991
Headquarters: Kansas City, Missouri
Website: www.qualityvendingkc.com
Number of routes: 12
Number of employees: 27
Number of accounts: 500+
Number of coffee machines: 200+
Number of vending machines: 1,200+
Tech/equipment providers:
Streamware, LightSpeed, Tech 2 Success
and VE Solutions
Distributors:
Vistar, Pepsi, Coca-Cola, Seven-Up,
Kitchen Fresh Foods, The Roasterie
and Hiland Dairy
Quality Vending continues to expand its company-branded Qmart Break Place micro markets.
34 Automatic Merchandiser * November 2023
http://www.qualityvendingkc.com

november2023

Table of Contents for the Digital Edition of november2023

Editor's Note – Technology is key
Industry News
OCS Update: How operators are dealing with the new normal in the OCS business
The 2023 Pros to Know Awards
Cashless Payment Systems
Beyond Hydration: Top 3 consumer beverage trends
AI in convenience services
Operation Profile – Homegrown Success
Social Hubs
november2023 - CoverTip1
november2023 - CoverTip2
november2023 - 1
november2023 - 2
november2023 - 3
november2023 - 4
november2023 - 5
november2023 - Editor's Note – Technology is key
november2023 - 7
november2023 - Industry News
november2023 - 9
november2023 - OCS Update: How operators are dealing with the new normal in the OCS business
november2023 - 11
november2023 - The 2023 Pros to Know Awards
november2023 - 13
november2023 - 14
november2023 - 15
november2023 - 16
november2023 - 17
november2023 - 18
november2023 - 19
november2023 - 20
november2023 - 21
november2023 - Cashless Payment Systems
november2023 - 23
november2023 - 24
november2023 - 25
november2023 - Beyond Hydration: Top 3 consumer beverage trends
november2023 - 27
november2023 - 28
november2023 - 29
november2023 - AI in convenience services
november2023 - 31
november2023 - Operation Profile – Homegrown Success
november2023 - 33
november2023 - 34
november2023 - 35
november2023 - 36
november2023 - 37
november2023 - 38
november2023 - 39
november2023 - 40
november2023 - 41
november2023 - Social Hubs
november2023 - 43
november2023 - 44
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