Fleet Maintenance - 19
REPAIR INFORMATION
RESOURCES T0 HELP DRIVE
While technology is adding complexity to
today's commercial vehicles, it is also making
it easier for technicians to access the repair
information they need more quickly.
By Gregg Wartgow
[ REPAIR INFORMATION SOURCES ]
I
n today's rapidly evolving commercial vehicle industry, an overextended pool of technicians needs quick access to everything from fault codes and diagnostics to wiring diagrams, service bulletins, and parts lists. With a little patience and a
lot of free time, most anything can be found by searching online. But for technicians who would rather turn wrenches
than surf websites, a subscription to some kind of information library can be a wise investment.
Gino Fontana, vice president of operations for Transervice, a provider of freight management, fleet leasing, and contract
maintenance services, thinks back to when he first started working in the industry 20-plus years ago.
"We had to go to a bookshelf to page through Motor and Chilton manuals, looking for step-by-step instructions on
repairs and how to connect two parts," Fontana says. "Now the first thing a technician does when a truck pulls into the bay
is hook it up to a laptop, unless the problem is something very obvious like a leak. Technology is the driving piece now."
Once the diagnostic tool is connected, however, technicians need resources to diagnose the issue and decide on the
next steps in the repair process.
"Today's vehicles incorporate top-level technology, such as calibrations that require specific settings, and sensors
that go to even the slightest of details," says Bruno Gattamorta, vice president of sales and marketing for Cojali USA, a
manufacturer of technology and diagnostic tools. "Having said that, a diagnostics tool is the way to get things done. But
you still have the part of, 'What do I have to do?'
August 2020 | VehicleServicePros.com
19
http://www.VehicleServicePros.com
Fleet Maintenance
Table of Contents for the Digital Edition of Fleet Maintenance
Uptime: Wireless Data and the Future of Right to Repair
Editor's Note: Information Overload
Vehicles: Considerations for Winterizing Vehicles
In The Bay: Repair Information Resources to Help Drive Technician Productivity
Shop Operations: Extensive Service Networks to Improve Vehicle Uptime
Keeping Up with EGR Systems
The Lowdown on Grease
Management: Guard Against Mental Fallacies
Diagnostics: Scope Diagnostics Brings Heavy Duty Electrical Issues Into Focus
Training: ASE Entry-Level Certification
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: Considerations When Upgrading Vehicles to Steerable Lift Axles
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: Wireless Data and the Future of Right to Repair
Fleet Maintenance - 9
Fleet Maintenance - Editor's Note: Information Overload
Fleet Maintenance - 11
Fleet Maintenance - Vehicles: Considerations for Winterizing Vehicles
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - In The Bay: Repair Information Resources to Help Drive Technician Productivity
Fleet Maintenance - 19
Fleet Maintenance - 20
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - Shop Operations: Extensive Service Networks to Improve Vehicle Uptime
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - Keeping Up with EGR Systems
Fleet Maintenance - 29
Fleet Maintenance - The Lowdown on Grease
Fleet Maintenance - 31
Fleet Maintenance - Management: Guard Against Mental Fallacies
Fleet Maintenance - 33
Fleet Maintenance - Diagnostics: Scope Diagnostics Brings Heavy Duty Electrical Issues Into Focus
Fleet Maintenance - 35
Fleet Maintenance - Training: ASE Entry-Level Certification
Fleet Maintenance - 37
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - 44
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Considerations When Upgrading Vehicles to Steerable Lift Axles
Fleet Maintenance - 47
Fleet Maintenance - 48
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