diagnosticsupplement1022 - 4
DIAGNOSTIC ROUNDTABLE
diagnostic tools to determine the severity
of the vehicle's issues, which aids in
deciding which units to work on first.
And as all trucks become more computerized,
beyond just electrified and
autonomous ones, this trend is accelerating
at break-neck speed with new sensors
and components providing oceans
of data to commercial vehicle stakeholders,
from OEMs and OEs to fleets and independent
shops.
This technological transformation is
changing how maintenance teams operate,
as evidenced by the changing ratio
of diagnostic tools to technicians.
" Until about 2020, the technician-to-tool
ratio was 6-to-1, " revealed
Sandeep Kar, Noregon System's chief
strategy officer, citing industry statistics.
" Fast forward to 2022, it's now 4-to-1, and
by 2025 we are fully expecting it's going
to reach 2-to-1. So, for every two technicians
there will be one diagnostic tool. "
These tools are crucial to fishing the
right data points from that sea of information.
And by having the right data,
fleets can better prepare for whatever
future challenges come their way, from
supply chain and labor issues to electrification
and inflation. This will be done
by using data to predict equipment
problems ahead of time, so maintenance
supervisors have ample warning
to get the right parts and people to fix
the truck, and fleet managers can mitigate
that unit's downtime.
As these dynamic changes take place,
The diagnostic
mindset
Experts discuss how fleets that always have
diagnostics on the brain will come out on top.
by John Hitch, editor-in-chief, Fleet Maintenance
I
f you've been to a commercial vehicle
repair shop lately, you know how vital
diagnostics are to getting trucks and
vans in and out of the shop as quickly
4 Fleet Diagnostics * October 2022
as possible. There are even dedicated triage
bays in many shops where one of the
more experienced technicians performs
a quick health scan of a vehicle with
they'll all need to rely on a diagnostic
mindset to get to that point.
To do that, Fleet Maintenance gathered
together subject-matter experts who can
speak on all three facets for a discussion.
Kar represented Noregon, provider of
the JPRO heavy-duty repair diagnostic
solution. He now focuses on the pairing
of data and diagnostics and how that
will lead to more prescriptive maintenance
solutions in the future. Twenty
years ago, he worked for Tata Motors
in India just when engine control units
(ECUs) and engine control modules
(ECMs) started to take off.
From NEXIQ, a division of Snap-on
Inc. that provides the eTechnician truck
diagnostic tool, was product manager
David Shock, who started with Eaton as
a technician in the late 1990s and has
worked for NEXIQ since 2003.
Gary Beeman, CEO of nascent diesel
and automotive school New Village
diagnosticsupplement1022
Table of Contents for the Digital Edition of diagnosticsupplement1022
Taking a diagnostics-first approach to fleet management
The diagnostic mindset
Troubleshooting tools of the trade
Four ways the C-suite can improve diagnostics efficiency
Diagnostic technician retention tips
Diagnostics product guide
diagnosticsupplement1022 - 1
diagnosticsupplement1022 - 2
diagnosticsupplement1022 - Taking a diagnostics-first approach to fleet management
diagnosticsupplement1022 - The diagnostic mindset
diagnosticsupplement1022 - 5
diagnosticsupplement1022 - 6
diagnosticsupplement1022 - 7
diagnosticsupplement1022 - Troubleshooting tools of the trade
diagnosticsupplement1022 - 9
diagnosticsupplement1022 - 10
diagnosticsupplement1022 - 11
diagnosticsupplement1022 - Four ways the C-suite can improve diagnostics efficiency
diagnosticsupplement1022 - 13
diagnosticsupplement1022 - 14
diagnosticsupplement1022 - Diagnostic technician retention tips
diagnosticsupplement1022 - 16
diagnosticsupplement1022 - Diagnostics product guide
diagnosticsupplement1022 - 18
diagnosticsupplement1022 - 19
diagnosticsupplement1022 - 20
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