July_2021 - 46

TMC Special Section
VMRS UPDATE
services manager, TMC. " I think that many will
agree that VMRS is the proven method used when
it comes to collecting maintenance data. "
" We are pleased to be partnering with TMC
to deliver their membership this new level of
comprehensive VMRS focused service cost analysis, "
said Mark Wasilko, Decisiv's vice president
of marketing. The currency of the reported information
will provide a new level of accuracy in the
analysis of the actual costs of maintenance and
repair that has never before been available. We
believe it will provide critical insights that will
be of immediate benefit to both fleets and service
providers alike. "
The new Decisiv TMC North American Service
» TMC has been working diligently to bring new maintenance and repair resources to its fleet members.
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Council expands information
offerings related to
vehicle maintenance and
repair benchmarking
Among the new TMC initiatives includes the
launch of a new partnership with Decisiv to
produce a benchmarking tool designed to track
key performance indicators for commercial vehicle
parts and labor based on the Council's VMRS.
By Robert M. Braswell
Fleet managers have long asked for benchmarking
data to compare themselves to their
peers, but that information has typically been
hard to come by-especially when it comes to
commercial vehicle maintenance and repair. With
that in mind, ATA's Technology & Maintenance
Council (TMC) has been working to bring new
resources to its fleet members to help fill this need.
Among the new TMC initiatives includes the
launch of a new partnership with Decisiv to
produce a benchmarking tool designed to track
key performance indicators for commercial vehicle
parts and labor based on the Council's Vehicle
Maintenance Reporting Standards (VMRS). This
new partnership between TMC and Decisiv offers
Council fleet members a valuable benefit to help
them benchmark their overall parts and labor
costs against actual costs captured in the Decisiv
SRM platform.
After being offered initially as a TMC member
benefit, TMC and Decisiv plan to provide this maintenance
labor and parts data benchmarking report
organized by VMRS System Level Coding based on
46 Fleet Maintenance | July 2021
Event Benchmark reports are possible because of
the rapidly growing amount of data being collected
by Decisiv on over 13,000 daily service and
repair events for the more than 7 million commercial
assets being managed on Decisiv's SRM platform
operating across the U.S. and Canada. The
summaries are compiled from more than 275,000
monthly service maintenance and repair events
conducted across nearly 5,000 service locations.
The reports will be made available to members
starting this summer. For more information, visit:
https://bit.ly/2UcqIex
This latest offering joins the established
TMC/FleetNet America Vertical Benchmarking
Roadside Breakdown Program-Benchmarkit-
which is also a TMC fleet member benefit. Each
quarter, members receive an executive summary
of the latest findings. Additionally, fleets that
participate by sharing their data are provided an
analytic tool that allows them to drill into their
data, comparing it to the industry average.
Benchmarkit is a collaboration between TMC/
ATA and FleetNet America and is open to TMC
fleet executive level members and FleetNet
customers. The analytics provided via the program
are cumulative and non-fleet specific.
During its 2021 Spring Meeting, TMC released
» VMRS provides the data for measuring
performance and reliability of specific
components. The new TMC/Decisiv benchmarking
tool shows that VMRS is an important tool
for reporting maintenance information, " said
Jack Poster, VMRS services manager, TMC.
Image courtesy of TMC
fleet and service provider data from hundreds of
thousands of maintenance events that take place
within the Decisiv platform. The report will track
parts and labor expenditures and trends throughout
North America, sorted by geographic location
and dozens of VMRS-coded vehicle systems.
" VMRS provides the data for measuring performance
and reliability of specific components. The
new TMC/Decisiv benchmarking tool shows that
VMRS is an important tool for reporting maintenance
information, " said Jack Poster, VMRS
the results of the fourth quarter 2020 Vertical
Benchmarking Roadside Breakdown survey.
During the fourth quarter 2020, the average
fleet operated 36,315 miles between unscheduled
roadside breakdowns, which is largely in line with
previous quarters. The frequency of unscheduled
roadside repairs varied widely between the three
verticals involved in the program (truck-load,
tank, and LTL). The data indicates that the maintenance
practices of the best-in-class fleets in each
vertical resulted in lower costs for those fleets.
For more information, visit: https://bit.ly/3qclXxt
Earlier this year, TMC also partnered with
Fullbay, a service shop management platform
software firm out of Phoenix, Arizona, in creating
the first State of Heavy-Duty Repair report. The
report covers repair shop demographics, inventory
management, technician hiring and shortages,
and shop technology and software. The heavy-duty
repair space also indicated its top three challenges
as hiring technicians, inefficiencies in repairs, and
properly managing inventory.
TMC is also updating its Fleet & Service Provider
Average Standard Repair Time (SRT) Survey. The
purpose of the study is to aid in establishing baseline
repair times that will improve shop productivity
and profitability. This will be the third year

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July_2021

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