may2021 - 15

Telematics and predictive maintenance
has on maintenance planning repairs going as
Whether it is remote classes or self-learning,
fleet managers and maintenance managers are
predicted and scheduled, " Cary said.
Another important piece to the complex vehicle
encouraged to reach out to their suppliers to
Training for technicians is not only paramount
uptime puzzle is utilizing all available technolunderstand what tools are available to educate
when it comes to the vehicle itself and all its
ogies to keep the vehicle in operating condition.
technicians remotely, Bauer added. He also
Telematics systems, for example, contribute to
systems, but also for the diagnostic tools used to
advised fleets should make sure they have the
troubleshoot and uncover problems.
vehicle complexity, but they can also help when it
" The impact [of] vehicle complexity is signifitraining logs and the training setup for any new
comes to knowing when a vehicle requires schedtechnicians that are hired in the future.
cantly reduced when a few key factors are thoruled or unscheduled service.
oughly addressed, including
proper training of technicians
and the right tools and diagnostics, " said Chuck Brodie,
field service team leader,
commercial vehicle, ZF.
" Highly trained expert technicians are critical to service,
maintenance, and repair of
complex vehicles. They not
only need to know how to
address various issues that
may occur throughout the life
of the vehicle, but they need
the right tools to understand
fault codes, et cetera. "
Training technicians is not
a simple one-and-done occurrence; it must be an ongoing
process in order to keep up
with the latest technologies
and newest vehicle systems.
One way many f leets keep
their technicians up to date
is by partnering with OEs
and component suppliers
for training on the specific
vehicles and systems the
fleet operates.
This has become somewhat
more complicated during
COVID-19; the number of
online training resources available has increased
substantially, but with so
many virtual training sessions
now being offered, technicians
can potentially become inundated. They do not have time
to attend every training course
and deciding which ones
should take highest priority
can be a challenge.
" There [are] a lot of training
resources available online, and
Red Classic provides comprehensive fleet maintenance solutions with the highest quality and safety
I think COVID has probably
only accelerated that, " Bauer
standards. We like to say we service " anything on wheels " including material-handling equipment,
said. " Understanding what's
trailers, class 7 and 8 tractors and everything in between. Our network of fleet maintenance shops
in the fleet in terms of 'What
are you running? How many
and mobile maintenance units are located across the Southeast, Midwest and Mid-Atlantic and offer
[vehicles] are you running?'
everything from preventative maintenance to heavy duty repairs. With comprehensive maintenance
and building a schedule or a
training regimen to ensure
services, highly-trained technicians and the latest equipment and diagnostic technology, we'll keep
that the technicians underyour equipment and your business running on time. LET'S GET MOVING.
stand all the new technology
is probably the first and foremost [priority]. There [are] so
many offerings from a variety
of companies, it gets difficult
to understand what to attend,
how to attend. "

WHEN IT COMES TO
SERVICING YOUR FLEET,
WE'RE HIGH MAINTENANCE.

980.275.5746
maintenance@redclassic.com

FleetMaintenance.com/Inquire

May 2021www.redclassic.com
| FleetMaintenance.com

http://www.redclassic.com http://www.FleetMaintenance.com/Inquire

may2021

Table of Contents for the Digital Edition of may2021