IN THE BAY The essentials of truck triage 16 Fleet Maintenance | October 2021 Tips and tools to ensure maximum triage efficiency. By Seth Skydel [ DIAGNOSTIC & REPAIR ] W hen a truck rolls into the shop with an issue, maintenance technicians know their goal is always to fix that vehicle correctly and get it back to work in a timely and cost-effective manner. How to go about that isn't always so clear, even with the power of modern diagnostic tools and streamlined triage processes. " There's a difference between identifying a problem with a vehicle and identifying the cause, "