UPTIME BEST PRACTICES Rapid response: The true value of triage bays Maximizing uptime often comes down to how quickly a shop can assess a truck's issues. Triage bays are proving to be a reliable method to help trucks recover from critical issues. by Seth Skydel W ith many years of experience in the service and repair of commercial vehicles, Missy Albin has seen fi rsthand the evolution of diagnostic triage. Today, she's applying what she's learned as a senior lead master technician at Taylor & Lloyd, Inc., an International dealership in Bedford, Massachusetts. 10 Fleet Diagnostics * October 2023 Photo courtesy of Missy Albin