Ground_Support_October_2020 - 20

INTERNATIONAL

Agile Passenger Handling
in the Age of COVID
While borders in Eastern Europe are open at the moment, ground service
providers must adhere to ever-evolving travel restrictions that may apply.
By Mario Pierobon

P

assenger handling is but one of the
many activities performed by aircraft
ground handling service providers.
As per the definitions contained in
the European Union (EU) Ground Handling
Directive, passenger handling comprises
"any kind of assistance to arriving, depart-

ing, transfer or transit passengers, including
checking tickets and travel documents."
In the context of the current COVID-19
global pandemic, borders in Europe may
be open at the moment, but there are still
several restrictions - although exemptions
may apply for passengers working in the
medical sector, transport workers, etc.
Moreover, arriving passengers may have
to quarantine.
"The ground handling service providers
play a role in all these verifications. It is thus
a change in the passenger handling activity, especially with the special care requirements for health safety," affirms Catherine
Erkelens of law firm Erkelens Law.

Travel Restrictions

All photos courtesy of Baltic Ground Services

The new health safety responsibilities of
ground handling service providers are
being accompanied by a reduction in business, which has been very clear from their
perspective.
"Most of Baltic Ground Services' (BGS)
main clients at Eastern Europe's operating bases are still operating at a reduced
capacity, which translates into less than
one-third of our capacity used across our
operating locations," says Gytis Gumuliauskas, CEO of BGS Group. "Our main hub
at Vilnius Airport is currently leading the
operations with more than one-third of the
available capacity used; this is a slow, but
steady recovery from the lows of March
and April 2020.
"Although this is currently unknown, we
believe that capacity usage may come down
in the coming weeks due to stricter traveling, growing number of COVID-19 cases
and quarantine requirements. All of this, as
a result, has led tour operators to cancel all
leisure destinations for the autumn period."

20 GROUND SUPPORT WORLDWIDE

OCTOBER 2020



Ground_Support_October_2020

Table of Contents for the Digital Edition of Ground_Support_October_2020

Business Buzz
What We Can Learn from Others in Aircraft Refueling
Green Growth
Agile Passenger Handling in the Age of COVID
Engineer the Risk Out of the Operation
New Screening and Tracking Technologies Make for Safer Airways
Connected at the Gate
Product Hangar
Editor’s Note
Ground_Support_October_2020 - 1
Ground_Support_October_2020 - 2
Ground_Support_October_2020 - 3
Ground_Support_October_2020 - 4
Ground_Support_October_2020 - 5
Ground_Support_October_2020 - Business Buzz
Ground_Support_October_2020 - 7
Ground_Support_October_2020 - 8
Ground_Support_October_2020 - 9
Ground_Support_October_2020 - 10
Ground_Support_October_2020 - 11
Ground_Support_October_2020 - What We Can Learn from Others in Aircraft Refueling
Ground_Support_October_2020 - 13
Ground_Support_October_2020 - Green Growth
Ground_Support_October_2020 - 15
Ground_Support_October_2020 - 16
Ground_Support_October_2020 - 17
Ground_Support_October_2020 - 18
Ground_Support_October_2020 - 19
Ground_Support_October_2020 - Agile Passenger Handling in the Age of COVID
Ground_Support_October_2020 - 21
Ground_Support_October_2020 - 22
Ground_Support_October_2020 - 23
Ground_Support_October_2020 - Engineer the Risk Out of the Operation
Ground_Support_October_2020 - 25
Ground_Support_October_2020 - 26
Ground_Support_October_2020 - 27
Ground_Support_October_2020 - New Screening and Tracking Technologies Make for Safer Airways
Ground_Support_October_2020 - 29
Ground_Support_October_2020 - 30
Ground_Support_October_2020 - 31
Ground_Support_October_2020 - Connected at the Gate
Ground_Support_October_2020 - 33
Ground_Support_October_2020 - Product Hangar
Ground_Support_October_2020 - 35
Ground_Support_October_2020 - 36
Ground_Support_October_2020 - 37
Ground_Support_October_2020 - 38
Ground_Support_October_2020 - 39
Ground_Support_October_2020 - 40
Ground_Support_October_2020 - 41
Ground_Support_October_2020 - Editor’s Note
Ground_Support_October_2020 - 43
Ground_Support_October_2020 - 44
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