april2021 - 24
INTERNATIONAL
How Caterers are Serving up Safety
Like other ground service providers, in-flight catering companies have
adapted to challenges posed by the COVID-19 pandemic.
By Mario Pierobon
A
s with other ground service providers, the COVID-19 global pandemic has posed unprecedented
challenges to catering companies.
During the last year, the health and
safety standards in the catering cycle
tightened - from food preparation to the
delivery, and on the aircraft itself. The
personnel involved in catering operations
had to raise efficiency to the highest levels.
Even contact points in the catering kitchen
were minimized or eliminated.
The Effects of the Pandemic
Photo courtesy of UAS International Trip Support
In-flight catering companies adapted to
challenges posed by the pandemic by
providing enhanced hygiene procedures
and modified staffing levels to meet the
demand.
" Hours of operations were modified,
certain service requests were not able to
be completed due to circumstances outside of their control, e.g., supply chain
issues. Constant communication with the
customers was required to keep abreast
on the ever-changing landscape of travel
restrictions, " says Paul Schweitzer, senior
vice president of global sales and marketing
at Air Culinaire Worldwide.
When the pandemic first started, orders
were smaller in size and scope due to the
uncertainty of the situation. The sharing
concept of trays in an open cabin quickly
became a concern and stopped entirely.
24 GROUND SUPPORT WORLDWIDE
APRIL 2021
april2021
Table of Contents for the Digital Edition of april2021
Business Buzz
Industry Expert Column – Baggage Reconciliation Technology's Role in Supporting Airport Recovery
Good as New
Knowledge is Power
How Caterers are Serving up Safety
Addressing Emissions from the Ground Up
Go Green and Keep Engines Clean
Product Hangar
Editor's Note – Hard Work Pays Off
april2021 - 1
april2021 - 2
april2021 - 3
april2021 - 4
april2021 - 5
april2021 - Business Buzz
april2021 - 7
april2021 - 8
april2021 - 9
april2021 - 10
april2021 - 11
april2021 - Industry Expert Column – Baggage Reconciliation Technology's Role in Supporting Airport Recovery
april2021 - 13
april2021 - Good as New
april2021 - 15
april2021 - 16
april2021 - 17
april2021 - 18
april2021 - 19
april2021 - Knowledge is Power
april2021 - 21
april2021 - 22
april2021 - 23
april2021 - How Caterers are Serving up Safety
april2021 - 25
april2021 - 26
april2021 - 27
april2021 - 28
april2021 - 29
april2021 - Addressing Emissions from the Ground Up
april2021 - 31
april2021 - 32
april2021 - 33
april2021 - Go Green and Keep Engines Clean
april2021 - 35
april2021 - Product Hangar
april2021 - 37
april2021 - 38
april2021 - 39
april2021 - 40
april2021 - 41
april2021 - Editor's Note – Hard Work Pays Off
april2021 - 43
april2021 - 44
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