april2022 - 15

The tools a good leader uses to
keep moral up and focus on the concerns
of employees will not only retain
staff but motivate them to perform at
their highest levels. When employees
feel empowered and respected, they
remain loyal to their company. The
company that cares for their employees
produces employees that care for
their company in return. Understanding
this is imperative.
There are many ways for a company
to show their appreciation to
their employees. Company clothing
items, awards and other small company
logoed items are a great place
to start. Making sure to recognize
your employees will go a long way
in building up their motivation to
work harder for the company that
appreciates them.
Benefits of Retention
Communication, organization, motivation
and appreciation all merge
together to create an experience for
each employee, where they feel valued
as part of the bigger picture of the company
no matter what level they are at.
Leaders who stress safety in the
Organization
In addition to communication, organization
needs to be taken into consideration.
There are many intricate layers
that come together to keep the airline
industry efficient. Organization within
each of these layers is crucial to communicate
your message.
Companies need to be able to supply
items and materials to make sure
that there is a consistent system in
place to make organization easy. Leaders
who stress safety and consistency
and implement systems to carry out
safety initiatives instill confidence in
their employees.
Motivation and Appreciation
The third and fourth key points,
motivation and appreciation, work in
tandem to retain employees. There
is an understanding that, in any
work environment, employees want
and need to be appreciated and that
spurs motivation.
workplace and practice it, give confidence
to the team that they are concerned
about everyone's well-being.
Proactive safety recommendations
and suggestions provided to leaders
enhance and promote safety. Reflective
decals for equipment, warehouses
and back offices, and safety bulletins
and checklists for employees to use
provide numerous benefits, as do
safety awards that promote safety in
the workplace.
Employee turnover (churn) impacts
an operation negatively due to the
cost of new hires and training. The
average cost to hire a new employee is
about $3,500.
Ramp experience is a crucial
aspect. Responsibility for $100 million
aircraft is a key component where
new hires need time to understand
and watch out for the many moving
pieces in the operation. Safety is also
a factor. Because of those moving
pieces, new hires need to be trained to
When employees
know that safety
is the top priority,
they will feel
appreciated and
want to stay with
the company.
be safe for themselves, others and the
expensive machinery they are working
on and near.
With current workforce shortages,
these issues are magnified. With an
average of more than 20 percent,
and more in some cases, the impact
of employee turnover is real and
needs more focus.
However, an operation can benefit
when new hires are added with a focus
on continuous safety and awareness. It
also brings new vision to the workforce
and more excited employees who start
work. It keeps the operation fresh with
new eyes and new ideas.
When employees know that
safety is the top priority, they will
feel appreciated and want to stay
with the company. Going above and
beyond, exceeding expectations and
being original in thought and action
will keep your most valued asset -
your employees - happy, prosperous
and retained.
ABOUT THE AUTHOR
ANTHONY VALENTE
Airline veteran Anthony
Valente is executive vice
president of SafetyDecals.
com. Valente has 35+ years
of experience and served
as an executive leader for
14 of those years. He can
be reached at A.Valente@
safetydecals.com.
April 2022 || AviationPros.com || 15
GETTY IMAGES
http://www.AviationPros.com
april2022

Table of Contents for the Digital Edition of april2022
