april2022 - 27

bidding, swapping and PTO that mirrors
labor union rules, and it's accessible
from desktop and mobile devices. ARCOS
Ascend automates the process of finding
qualified, available crew members to fill
open trips or shifts due to a call-off or an
irregular operation (IROP).
" We created RosterApps as an automated
solution for airline managers who
struggled to staff shifts by hand and keep
up with changing schedules because of
IROPs, frequent shift trading and overtime
issues that occur much more frequently
in the airline industry than other
industries, " he says.
With any shift software, it's not so
much about automating a manual process,
but improving on it.
" People often want to reproduce
what they're already doing manually.
For example, maybe they want software
to restrict the deluge of trading
and shift claiming by workers, since,
with their manual processes, they were
overwhelmed checking rules before
approving requests. But why not configure
the software to automatically vet
requests vis-a-vis policies, so managers
can expand trading opportunities for
everyone and make decisions instantaneously? "
he says.
Schulte-Sasse says too that management
needs to recognize that there has
been a clear paradigm shift in workforce
management; it is no longer driven from
management down, but rather, it has
become more of a two-way relationship.
" Within the aviation industry, workforce
management also has become more
complex with many more criteria to
address. Manual processes and/or inflexible
systems that don't enable adjustments
to be made and interfaces easily
configured are no longer viable. Today's
workforce management solutions must
be adaptable and able to address each
clients' specific priorities across areas of
cost, service level agreements, shift planning
and employee satisfaction, " SchulteSasse
describes.
As such, GS WorkforcePlus can be
adapted to each client's requirements.
" It is based on innovative deductive
intelligence technology that enables
it to adapt to a wide range of requireHYD-3865.3
ments
without classical development.
Its application of artificial intelligence
(AI) ensures clients gain optimized staff
rosters, with full views of staff assignments
via an employee portal that can
be accessed from any mobile device,
and which enables an easy flow of
information from schedulers to employees, "
she says.
Brant describes RosterApps as a
software-as-a-service (SaaS) scheduling
solution for ground personnel, utilized
by airlines such as JetBlue, Southwest
Airlines and United as well as ground
handling contractors.
" Managers log into RosterApps with
a desktop or mobile device, and the system
integrates workers' schedules with
time and attendance software and HRIS
for real-time reports on shifts, schedule
changes and openings. RosterApps
simplifies filling ground crew shifts and
does it quickly, while accounting for
complex scheduling rules. Workers log
in to their mobile device to see and get
control over bidding and swapping shifts,
which boosts satisfaction and retention, "
Brant says.
Airlines can be up and running with
RosterApps in little as a few weeks,
adds Brant, but for airlines wanting
to include a large amount of software
integrations, the timeframe could potentially
be longer.
For GS WorkforcePlus, Schulte-Sasse
says there are many variables affecting
how long it takes to implement the solution
such as how many interfaces exist,
whether the project specifications have
been clearly defined in advance, etc.
" Generally, however, GS WorkforcePlus
will require a minimum of
three months to complete, " SchulteSasse
says.
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HYDRAULICS INTERNATIONAL, INC.
9201 Independence Ave., Chatsworth, CA 91311 USA
(Phone) 818.407.3400 | (Fax) 818.407.3428
www.hiigroup.com
AviationPros.com/10017435
April 2022 || AviationPros.com || 27
Made in the U.S.A.
Hydraulics International, Inc.
OXYGEN & NITROGEN BOOSTERS
http://www.hiigroup.com http://www.AviationPros.com/10017435 http://www.AviationPros.com
april2022

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