august2021 - 22

INTERNATIONAL
How Ground Handlers
Create a Culture of Safety
Encouraging safe behavior in an organization requires significant planning
and the implementation of best practices.
By Mario Pierobon
S
afety culture is an important enabler of
safety management system (SMS) effectiveness
for a ground service provider (GSP).
Developing or framing a safety culture in an
organization requires a significant planning effort
and the implementation of some best practices.
Main Features of Safety Culture
According to Witold Proszynski, safety manager of
Qatar Aviation Services (QAS), the buy-in and support
from the higher management, trust within the
organization, a clear definition of an accountability
sharing model, the understanding of the role everyone
plays in an SMS and the responsibilities of all parties
involved are the main features that define the safety
culture of a GSP.
To establish a safety culture in a GSP operation, it is
important that the work be done with top management
that declares clear and visible statements, together with
a strategy and a set of realistic goals for the ground
personnel, says aviation consultant Ivar Busk.
" It is also important to point out some responsible
22 GROUND SUPPORT WORLDWIDE AUGUST 2021
people from middle management for marketing the
safety promotion efforts in simple terms, " he says.
Other best practices include investigating and following
up with all incidents and informing people
accordingly in easy-to-understand terms.
" There should also occur regular meetings during
which safety issues are top agenda points. Senior managers
should not punish people, but rather encourage
them to inform the company of all deviations, " advises
Busk. " Only gross negligence or misconduct could justify
some kind of punishment. "
Integration
" Here at dnata we have a defined vision for safety - to
have a culture where all of our people possess the
skills, knowledge and confidence to work safely, and
feel respected and engaged in helping everyone feel
safe. At dnata, safety is everyone's responsibility, " says
Michael Elmir, head of health, safety and environment
(HSE) at dnata.
" We are committed to achieving the highest possible
safety and security standards for our employees and
All photos courtesy of dnata

august2021

Table of Contents for the Digital Edition of august2021

Business Buzz
Industry Expert Column: General Aviation and the Environmental Agenda
The Right Equipment for the Job
How Ground Handlers Create a Culture of Safety
Clean Supply: Preventing Aviation Fuel Contamination
How Air Cargo Can Help India Recover
2021 International GSE Expo Preview
A Deicing Evolution
Product Hangar
Editor's Note: Ready to Reconnect
august2021 - 1
august2021 - 2
august2021 - 3
august2021 - 4
august2021 - 5
august2021 - Business Buzz
august2021 - 7
august2021 - 8
august2021 - 9
august2021 - 10
august2021 - 11
august2021 - Industry Expert Column: General Aviation and the Environmental Agenda
august2021 - 13
august2021 - 14
august2021 - 15
august2021 - The Right Equipment for the Job
august2021 - 17
august2021 - 18
august2021 - 19
august2021 - 20
august2021 - 21
august2021 - How Ground Handlers Create a Culture of Safety
august2021 - 23
august2021 - 24
august2021 - 25
august2021 - Clean Supply: Preventing Aviation Fuel Contamination
august2021 - 27
august2021 - 28
august2021 - 29
august2021 - How Air Cargo Can Help India Recover
august2021 - 31
august2021 - 32
august2021 - 33
august2021 - 2021 International GSE Expo Preview
august2021 - 35
august2021 - 36
august2021 - 37
august2021 - 38
august2021 - 39
august2021 - 40
august2021 - 41
august2021 - A Deicing Evolution
august2021 - 43
august2021 - Product Hangar
august2021 - 45
august2021 - 46
august2021 - 47
august2021 - 48
august2021 - 49
august2021 - Editor's Note: Ready to Reconnect
august2021 - 51
august2021 - 52
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