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INTERNATIONAL
of our human capital in a digital platform
environment. "
Benefits of Online Learning
According to LeDuc, online learning has
made it possible to provide more training
accessibility to people on various shifts.
" It has also made it more cost-effective
and allows the trainees to review a second
or third time if needed. This helps the
trainee progress at their own pace, " he says.
Miguel observes that as per capita
income in Latin America is lower than in
Europe and North America, the ground
service providers' charges are also lower.
" As a result, investment in training for
air transport tends to follow this pattern.
With the arrival of the pandemic and the
intense use of the online platform, everything
was leveled and the learning process
in Latin America gained as a result, "
Miguel says.
The main challenge of online training is
to guarantee the participation and assimilation
of learning in a virtual environment,
according to Miguel.
" In fact, trainees can easily lose interest
and even without the proper controls, they
may not even participate. As a great benefit,
it is worth pointing out the reduction of
costs associated with renting rooms and
multimedia tools such as audio/visual aids
as a component of the investment in training, "
he says.
Miguel observes that, in general, in Central
and South America during the pandemic,
there were mostly online classes
with a PowerPoint presentation and the
instructor broadcasting the slides or animated
presentations without a facilitator
involved in the stages of verification and
application of knowledge.
" However, it is noteworthy that the pandemic
constraints that marked this situation
led this region of the world to invest
in practical training through simulators,
with situations very close to reality, which
allowed, for example, to train equipment
operators in a virtual environment, " he
says. " The major beneficiaries of online
learning are the trainees, as they now have
advanced techniques, with well-developed
resources and learning tools. "
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DECEMBER 2021/JANUARY 2022 AviationPros.com 23
Training Topics
UAS has taken each of the most critical
tasks and ensured the processes have been
documented in a standard format and that
there is an accompanying video, per LeDuc.
" This library of processes is available to
the team via a searchable intranet, " he says.
According to Miguel, most aircraft
ground handling training topics can be
covered in online learning.
" In the vast majority of GSPs in Brazil,
for example, the courses which technically
train employees and are mandatory for the
performance of functions are almost all
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