Ground Support Worldwide - 32

TECHNOLOGY

While having both barcodes and RFID
available, airlines are able to make the
migration to Resolution 753.
This complementary approach will
ensure that operational continuity
continues even while airlines move to RFID.

services of systems that need to be utilized.
So how does the industry move forward
with RFID tracking, XML adoption and realizing the achievable benefits?
To deliver the step change required to capitalize on RFID capabilities alongside the use
of XML messaging, there are key areas that
will need to be adapted, developed and imple-

mented. These range from the actual tags to
the common use/dedicated workstation and
peripherals to the baggage sortation system and
reconciliation system to the airline's departure
control systems and arrivals displays.
Airports must also make fundamental decisions. For instance, will it be a local install with
the associated integration platform, databases

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www.hiigroup.com
AviationPros.com/10017435

32 GROUND SUPPORT WORLDWIDE

FEBRUARY 2020

Made in the U.S.A.

and servers or a cloud-hosted centralized service that will be accessible to all parties irrespective of airport or geography? Is there a
regional approach required for adoption?
In deciding whether to move forward, the
key issue is with building a business case,
establishing ROI and determining how the
customer experience is enhanced. None of
this will happen overnight and it will require
a substantial amount of planning, implementation and execution. Having been potentially set
prior to Resolution 753, the airport's strategic
road map may require adaption and budgeting
in order to be implemented.
The key challenge that the industry will
encounter with this new capability is how
to move forward with the migration. The
migration strategy will be key to building the
momentum and adoption - as the true benefits
for the industry will only start after momentum is built.
Some of the major airlines have been able
to implement the RFID tracking and have
seen great response from their customers;
however, they invested heavily in deploying
RFID to be able to provide additional levels
of customer service.

Implementation and
Migration
While RFID can be deployed alongside traditional barcodes, the industry needs to consider

http://www.hiigroup.com http://www.AviationPros.com/10017435

Ground Support Worldwide

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