february2021 - 26

GROUND SERVICE
PROVIDERS

multiple ground service providers simply
due to history.
" Additionally, in cities where deicing is
prevalent, we have seen more and more airports move to one service provider in the
thought that there is better control of any
deicing contaminants, " Braeuninger says.
Tano notes that expensive on airport
rental space costs for GSE and staff are
reduced on a per equipment or per headcount cost when spread against larger GSE
inventory or staff.
When all is said and done, both Braeuninger and Tano say the most critical aspects
of the outsourcing equation boil down to:
* Safety, risk mitigation and safety and
service record
* Cost savings and financial strength
* Performance and the relationship
between price and quality service
* Company culture and innovation
* Ability to communicate with senior
management
* One stop shop abilities

One last factor influencing an outsourcing
decision is technology.
While it is not a major factor currently, as
GSE grows more advanced with automation
and the implementation of technologies such
as the Internet of Things (IoT), Braeuninger
predicts that the workforce make up will
change.
" There will be a shift in the type of experience required in the workforce as well as
a reduction in the number of workforces
required. The shift will undoubtedly mean
more skills around technology to both operate and repair the new equipment. We should
be placing emphasis around developing this
type of talent within our ranks now in order
to move into autonomous vehicles. That
said, the pace to which this occurs surely
has slowed compared to forecast given the
global economic impact to our industry and,
its ability to recover, let alone invest in new
technologies, " Braeuninger says.

Photo courtesy of Airport Terminal Services

" The airport plays 'Mayor,' the critical
role of the airport ecosystem. It is the governing authority in terms of its rules and
regulations for any operators, " Braeuninger
says. " As this ecosystem continues to evolve
with more and more entities being a part
of that ecosystem, rules and regulations
need to evolve to standards under which
an entity should be licensed to operate.
" The safety and security of the whole
ecosystem is dependent on not only airports and airlines but all of the concession
operators and service providers that work
within it, " she adds. " Ultimately, the airport
decides who will be permitted to operate
and should do so by setting standards that
are the same for every operator, whether
they are an airline or a ground service
provider. "
According to Braeuninger, Airport
Terminal Services has seen restriction for
entry into airports due to lack of facilities
primarily - although, she points out, there
are airports that have restricted entry to

26 GROUND SUPPORT WORLDWIDE

FEBRUARY 2021



february2021

Table of Contents for the Digital Edition of february2021

Business Buzz
Industry Expert Column: The End of the Runway for SAP Filters
Solutions for Congestion
Bringing Autonomy Airside
When is it Best to Outsource?
The Cargo Handler's Role in Vaccine Distribution
The New Norms of Aviation Catering
Stepping into Innovation
Product Hangar
Editor's Note: Seeking the Key to Unlocking Travel
february2021 - 1
february2021 - 2
february2021 - 3
february2021 - 4
february2021 - Business Buzz
february2021 - 6
february2021 - 7
february2021 - 8
february2021 - 9
february2021 - 10
february2021 - 11
february2021 - Industry Expert Column: The End of the Runway for SAP Filters
february2021 - 13
february2021 - Solutions for Congestion
february2021 - 15
february2021 - 16
february2021 - 17
february2021 - Bringing Autonomy Airside
february2021 - 19
february2021 - 20
february2021 - 21
february2021 - 22
february2021 - 23
february2021 - When is it Best to Outsource?
february2021 - 25
february2021 - 26
february2021 - 27
february2021 - The Cargo Handler's Role in Vaccine Distribution
february2021 - 29
february2021 - 30
february2021 - 31
february2021 - The New Norms of Aviation Catering
february2021 - 33
february2021 - 34
february2021 - 35
february2021 - Stepping into Innovation
february2021 - 37
february2021 - Product Hangar
february2021 - 39
february2021 - 40
february2021 - 41
february2021 - Editor's Note: Seeking the Key to Unlocking Travel
february2021 - 43
february2021 - 44
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