february2022 - 22
The Necessity of Skilled Handlers
Although the demand for passenger flights has been reduced,
it is essential to maintain well-trained employees
to ensure safe ramp operations.
BY MARIO PIEROBON
I
n the last couple of years, the COVID-19 pandemic
has significantly affected the aircraft ground handling
industry. Indeed, border restrictions have made travel
more difficult, and this has had several knock-on effects.
This has been true also in the Asia-Pacific region.
With the reduction in the volume of passenger flights, aircraft
ground handling companies have had to cope with challenges
pertaining to skill retention, among others.
Although the demand for passenger flights has been
reduced due to the pandemic, it is essential to maintain skilled
employees in certain areas because cargo flights have soared,
observes Doohyuk Im, managing director of ground handling
for Swissport at Incheon.
" We must also retain skills and experience in our team for
the post-pandemic surge in passenger flying, " he says.
Ground handling organizations have been introducing measures
to manage the reduction in business with many having
utilized furlough schemes, long-term leave and reduced hours,
according to officials at Universal Aviation, resulting in staff
22 || Ground Support Worldwide || February 2022
working intermittently. The reduction in traffic can result in
a weakening of proficiency due to the lack of opportunities to
consistently apply their skills.
" This can lead to a poor customer experience and an
increased exposure to risk on the ramp for everyone, " say
Razali B. Abdul Rahim, operations manager at Universal Aviation
Singapore, Fabian Cyril Gimson, local safety and training
coordinator at Universal Aviation Singapore, and Simon Wade,
head of international safety at Universal Aviation.
Importance of Skill Retention
According to Christopher Barker, Swissport Japan's head of
quality, health, safety and environment (QHSE) and training,
skill retention is important as a skilled, experienced workforce
can deliver high quality, safe service in line with customer
requirements.
" During the COVID-19 pandemic, many staff have been dispatched
elsewhere or working sporadically, so it is important
to keep staff skills and knowledge up to date, " he says.
DNATA
february2022
Table of Contents for the Digital Edition of february2022
Editor's Note: Always Striving to be Better
Business Buzz
Industry Expert Column: Crossing Over to Digitalization
Cover Story: State of the Industry
The Necessity of Skilled Handlers
Aviation Security, Keeping Insider Threats Out
Drive Reliability in Your Baggage System
An Alternative Energy Boarding Solution
A Simplified Approach to Passenger Boarding
Product Hangar
Celebrating 30 Years
Publisher's Note: Big Shoes to Fill
february2022 - 1
february2022 - 2
february2022 - 3
february2022 - 4
february2022 - 5
february2022 - Editor's Note: Always Striving to be Better
february2022 - 7
february2022 - Business Buzz
february2022 - 9
february2022 - 10
february2022 - 11
february2022 - 12
february2022 - 13
february2022 - Industry Expert Column: Crossing Over to Digitalization
february2022 - 15
february2022 - Cover Story: State of the Industry
february2022 - 17
february2022 - 18
february2022 - 19
february2022 - 20
february2022 - 21
february2022 - The Necessity of Skilled Handlers
february2022 - 23
february2022 - 24
february2022 - 25
february2022 - Aviation Security, Keeping Insider Threats Out
february2022 - 27
february2022 - 28
february2022 - 29
february2022 - Drive Reliability in Your Baggage System
february2022 - 31
february2022 - 32
february2022 - 33
february2022 - An Alternative Energy Boarding Solution
february2022 - A Simplified Approach to Passenger Boarding
february2022 - Product Hangar
february2022 - 37
february2022 - 38
february2022 - 39
february2022 - 40
february2022 - Celebrating 30 Years
february2022 - Publisher's Note: Big Shoes to Fill
february2022 - 43
february2022 - 44
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