february2023 - 16

Cover Story
Like in 2022, both finding and retaining
staff as well as acquiring and maintaining
equipment remained the top two
challenges. However, those two issues
swapped positions in our poll as nearly
50 percent of survey respondents identified
staffing issues as a challenge for
the industry.
" Everything we do basically revolves
around labor. It makes a lot of sense that
it's No. 1 on people's minds, " says Rodrigo
Yepes, Regional CEO, North and Central
America at Grupo EULEN.
" It was probably a very, very critical
issue I would say in Q4 of 2021 and the
first half of 2022 because that's where
the volume ramped up again back to preCOVID
levels, and we felt the strain, " he
adds. " I think it's still a very critical issue
because even though many companies,
like ourselves, have stabilized and have
already achieved those pre-pandemic
levels - both revenue-wise and staffing-wise.
However, we did have to do a lot
of things to get back to those levels and to
stabilize our recruitment pipeline and getting
people in the door. "
The increase in commercial airline traffic
has created more business opportunities
for more than half of those surveyed.
Acquiring and maintaining equipment
also remains a challenge to businesses,
leading to strains on company budgets.
Approximately two-thirds of the industry
personnel surveyed noted supply
chain bottlenecks have had an impact on
their business.
" Every industry, and the whole economy,
went through that supply chain
strain, " Yepes says.
However, he adds, ground handling
has unique challenges. Yepes notes that
retail businesses may have a broad spectrum
of vendors and suppliers. But for
ground handlers, that number of vendors
is much lower.
16 || Ground Support Worldwide || February 2023
What are the greatest challenges to your business?
10
20
30
40
50
48.70%
40.87%
29.57%
26.96%
24.35%
22.61%
20.00%
7.83%
What factors put the biggest strain
on your company's budget?
Acquiring and/or maintaining equipment
Finding and retaining staff
Training and staying current
on new technologies
Submitting competitive bids and
securing new business
Complying with industry regulations
Setting/Maintaining sustainability goals
Building and maintaining
vendor relationships
Other
25.22%
20.87%
20.00%
17.39%
13.04%
5.22%
50.43%
44.35%
10
20
30
40
50
60
Finding and retaining staff
Acquiring and/or
maintaining equipment
Complying with
industry regulations
Training and staying current
on new technologies
Setting/Maintaining
sustainability goals
Submitting competitive bids
and securing new business
Building and maintaining
vendor relationships
Other

february2023

Table of Contents for the Digital Edition of february2023

Editor's Note: Fueling Greener Flights and Ground Ops
Business Buzz
Clearing the Runway for SAF in Asia Pacific
2023 State of the Industry
Safety Standards for Shipping Lithium Batteries
Tips for Turnaround Cleans
Optimize Airport Efficiency and Safety when Winter Weather Strikes
A Passenger Stairway for Larger Aircraft
Product Hangar
Spotlight on: Deigo Alonso Tabares
february2023 - 1
february2023 - 2
february2023 - 3
february2023 - 4
february2023 - 5
february2023 - 6
february2023 - 7
february2023 - Editor's Note: Fueling Greener Flights and Ground Ops
february2023 - Business Buzz
february2023 - 10
february2023 - 11
february2023 - Clearing the Runway for SAF in Asia Pacific
february2023 - 13
february2023 - 2023 State of the Industry
february2023 - 15
february2023 - 16
february2023 - 17
february2023 - 18
february2023 - 19
february2023 - 20
february2023 - 21
february2023 - 22
february2023 - 23
february2023 - Safety Standards for Shipping Lithium Batteries
february2023 - 25
february2023 - 26
february2023 - 27
february2023 - Tips for Turnaround Cleans
february2023 - 29
february2023 - 30
february2023 - Optimize Airport Efficiency and Safety when Winter Weather Strikes
february2023 - 32
february2023 - 33
february2023 - A Passenger Stairway for Larger Aircraft
february2023 - 35
february2023 - Product Hangar
february2023 - 37
february2023 - 38
february2023 - 39
february2023 - 40
february2023 - 41
february2023 - Spotlight on: Deigo Alonso Tabares
february2023 - 43
february2023 - 44
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