may2023 - 26
Cover Story
all the ground handling activities either as an apron loader or a
BHS loader or as a cleaner and a ramp agent. "
With his broad range of experience, he has become a ground
handling guru and expert with safety management system
(SMS) elements, which helps him convince team members who
might question a certain way of doing something.
" The fact that I can convince difficult employees to follow
procedures makes me very happy, " Panagoulias says.
Of course, a career that has spanned decades and has included
many job titles will include challenging tasks.
For example, when Panagoulias was serving as a senior ramp
handling supervisor, he was tasked with relocating all of Goldair
Handling's ground support equipment to Eleftherios Venizelos.
" It was a very stressful situation because I had no experience
at all. I had to communicate and collaborate with police to
close all the roads and streets, to communicate with the truck
drivers to understand and follow all safety measures, with the
insurances about the risks of this project and of course with our
staff to support the project, keeping the timelines, " he recalls. " I
didn't sleep for many days. "
Fortunately, the project went smoothly and was ultimately
successful.
When he became safety manager, Panagoulias was tasked
with creating Goldair Handling's SMS.
Up for the challenge, he began researching articles, legislation
and SMS manuals. He attended related training sessions,
seminars and conferences to gather as much information as
possible to set his organization up for success.
" Today, we have an effective SMS in place which is totally recognized
by all our stakeholders, " Panagoulias says.
Reflection on a Diverse Career
At this stage of his career, Panagoulias has seen the ground
handling industry evolve in interesting ways. He reflects on
updated approaches to centralized load control, flight documents
via ACARS, autonomous equipment, among other changes,
but he says standardization practices stand out the most.
For many years, Panagoulias recalls, every airline had different
procedures for various tasks - like chocking and coning,
for example.
" Ground staff was easily confused. I remember that we
had findings during audits by airlines because ground staff
didn't remember the chocking and coning procedure of the
airline, even though they were briefed, " Panagoulias says.
Your Ground Support Equipment Provider
UltimateOne Deicer, Catering and Cabin Service Truck, Glycol Recovery Vehicle
WWW.GLOBALGROUNDSUPPORT.COM
Phone +1-913-780-0300
AviationPros.com/10018518
2303GSM_GlobalGroundSupport.indd 1
26 || Ground Support Worldwide || May 2023
2/24/23 2:15 PM
http://WWW.GLOBALGROUNDSUPPORT.COM
http://www.AviationPros.com/10018518
may2023
Table of Contents for the Digital Edition of may2023
Publisher's Note: Make Plans Now To Be at GSE Expo
Business Buzz
Industry Expert Column: Hamburg Airport's Efforts to Improve the Health of Ground Handlers
ITW GSE: 2023 Product Leader of the Year
Unifi Aviation: 2023 Service Leader of the Year
Ethan Begrowicz: 2023 Team Leader of the Year
Michalis Panagoulias: 2023 Lifetime Achievement
Africa's Opportunities and Obstacles
How to Acquire a SIDA Badge
The Benefit of Uniting Ground Power and Conditioned Air
Product Hangar
Spotlight on: Steve Berry
may2023 - 1
may2023 - 2
may2023 - 3
may2023 - 4
may2023 - 5
may2023 - Publisher's Note: Make Plans Now To Be at GSE Expo
may2023 - Business Buzz
may2023 - 8
may2023 - 9
may2023 - Industry Expert Column: Hamburg Airport's Efforts to Improve the Health of Ground Handlers
may2023 - 11
may2023 - ITW GSE: 2023 Product Leader of the Year
may2023 - 13
may2023 - 14
may2023 - 15
may2023 - Unifi Aviation: 2023 Service Leader of the Year
may2023 - 17
may2023 - 18
may2023 - 19
may2023 - Ethan Begrowicz: 2023 Team Leader of the Year
may2023 - 21
may2023 - 22
may2023 - 23
may2023 - Michalis Panagoulias: 2023 Lifetime Achievement
may2023 - 25
may2023 - 26
may2023 - 27
may2023 - Africa's Opportunities and Obstacles
may2023 - 29
may2023 - 30
may2023 - How to Acquire a SIDA Badge
may2023 - 32
may2023 - 33
may2023 - The Benefit of Uniting Ground Power and Conditioned Air
may2023 - 35
may2023 - Product Hangar
may2023 - 37
may2023 - 38
may2023 - 39
may2023 - 40
may2023 - 41
may2023 - 42
may2023 - Spotlight on: Steve Berry
may2023 - 44
may2023 - S001
may2023 - S002
may2023 - S003
may2023 - S004
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/januaryfebruary2024
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2022january2023
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/october-2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/december2021january2022
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/september2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/june-july_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/may_2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2021
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM1220-0121
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_October_2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/September2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/August2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/march2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/february2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/Ground_Support_Worldwide_December_2019-January_2020
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSEExpoProspectus
https://www.nxtbook.com/endeavor/groundsupportworldwide/november2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/october2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0919
https://www.nxtbook.com/endeavor/groundsupportworldwide/august2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/junejuly2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/2019aviationfuelingdirectory
https://www.nxtbook.com/endeavor/groundsupportworldwide/may2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/april2019
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0319
https://www.nxtbook.com/endeavor/groundsupportworldwide/GSM_0219
https://www.nxtbookmedia.com