may2024 - 8

Business Buzz
PEOPLE
dnata Switzerland Appoints
Head of Operations for Geneva
dnata has announced the appointment of Gilles Pettolaz as
the company's head of operations in Geneva, Switzerland.
In his new role, Pettolaz will oversee dnata's operations,
including ramp, cargo and passenger services,
at Geneva Airport (GVA). He will manage a team of
600 customer-oriented employees, ensuring consistent
high quality and safe services for more than 30 airline
customers and their passengers.
A seasoned professional, Pettolaz has decades of
experience in various senior roles across the transport,
LSG Sky Chefs to Devolve
Responsibility to its
Regional Teams
LSG Sky Chefs is devolving more
responsibility to its regional and
functional entities. As part of the
wider strategic realignment, the
Americas management team will
be given full ownership and decision-making
authority for the performance
of the LSG Sky Chefs brand in
the US and Latin America.
Under the new governance structure,
the now US-centric management
team is empowered to focus
more fully on the region it runs,
speeding up decision-making and
reducing complexity.
The team will be led by new CEO
Greg Anderson who joins the company
from Securitas AB North America
Division, where he served as president
and CEO. He will be supported
by new CFO Nathan Oujezdsky, who
joins the company from Flix North
America, where he also served as
CFO; and the new COO Jeff Riedel,
who has been president of United
Ground Express since 2022. Together
with incumbent CCO Tone Cresswell,
who remains an integral part of the
team, they will work to implement
a comprehensive value-creation
8 || Ground Support Worldwide || May 2024
Gilles Pettolaz
security, F&B, hospitality and technology sectors. Most
recently, he was managing director for Switzerland at
RATP Dev, a leading public transport company.
" Gilles' appointment is part of our broader plan to
enhance our operations, including continued investment
in leadership, training, infrastructure and equipment,
across our Swiss operations. We look forward to working
with Gilles to further improve our efficiency and service
quality in Geneva, " said Willy Ruf, managing director of
dnata Switzerland.
program, driving operational
improvements and the reinvigoration
of the LSG Sky Chefs brand.
" This decision gives a clear indication
of how we want to run LSG Sky
Chefs moving forward. It is about
giving regional entities greater control
of their own future, " said Erdmann
Rauer, LSG Group CEO.
Jettainer Appoints Pfeifer
General Manager Europe
Jettainer is moving
ahead with a reorganization.
Dr. Gert Pfeifer
has taken on his new
role as general manager
Europe. The position
was created to align
Jettainer's sales and
Dr. Gert
Pfeifer
organizational strategy for Europe
with regional market requirements
and the group's overarching commercial
strategy.
Pfeifer's new responsibilities
include developing and implementing
a regional sales and operations strategy
for Europe to enhance and ensure
the market-driven and reliable ULD
management service at all times.
" Our new structure is designed to
reflect the specific customer needs
and market situations in the various
regions. It brings us closer to our
customers, which subsequently
benefits our entire global customer
network, " said Thomas Sonntag, Jettainer's
CEO.
Aviator Airport Alliance
Appoints Business
Excellence Director
Aviator Airport Alliance
is expanding its
leadership team. Joining
the company as
business excellence
director is Natalija
Mager-Falkauskiene,
a manager with
Natalija MagerFalkauskiene
in-depth
knowledge of process optimization
and LEAN methods.
" Aviator's mission of delivering the
right service with the right quality
at the right time resonates with me
deeply. I am committed to ensuring
that our organizational processes
are in full alignment with this
mission, and I want to enable every
team member to contribute and
engage in ongoing and continuous
improvement. After all, improvement
is impossible without the valuable
input of everyone - from top
managers to frontline employees, "
Mager-Falkauskiene said.
may2024

Table of Contents for the Digital Edition of may2024
