Ground Support Worldwide - 29
GROUND SERVICE
PROVIDERS
as LLA prepares to renew the current contract
through competitive tender.
TCR was appointed to supply all the equipment, which the ground handlers contract
directly through them. This has worked well,
as Bolger explains it's not taking away a competitive advantage, just eliminating a lot of
overhead headaches.
"They provide all equipment on very much
a traditional lease model, however charging
is on a price per turn at Luton," Bolger adds.
"The cost model is different and the reason
we did price per turn is so that everybody
pays the same. You won't get a discount
because you did more turns than somebody
else. We have two major airlines and also
smaller ones, so this approach makes it fair."
Sharing equipment must be one of the
defined contract terms, thoroughly explaining that everyone is using shared, standard
equipment. The last three years of pooling
equipment has really been an eye-opener,
Bolger says, in terms of how much they really
did have on the field, how much was being
used and how.
"We now understand better what's required
and making use of them efficiently," he adds.
"You need to come right out and say: 'We
can't do this anymore. This is what we're
going to do instead.' When you do that, you
focus people's mindset toward the project,"
Bolger explains.
Cooperation
"They've been doing really great," Bolger says
of the three ground handling companies'
cooperation surrounding the pooling efforts.
In the past, corporate-level staff at the
companies were skeptical, but that has
changed too, according to Bolger.
"Their biggest fear was that if they had
pooling, the access to the market was lower,"
he explains. "I think what they needed to see
was that airports don't want more ground
handlers. They just want better ones."
The road to GSE pooling success has been
paved with cooperation and communication,
through weekly meetings with the front-line
users to discuss just this practice. Bolger says
it's essential to keep communications strong
with the senior managers on a monthly basis.
Hong Kong International Airport has
taken on the pooling idea in force, while
he says the United Kingdom and European
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AviationPros.com
29
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Ground Support Worldwide
Table of Contents for the Digital Edition of Ground Support Worldwide
Business Buzz
Industry Expert Column - Ground Handling
Lithium Technology's Charge into the GSE Market
Food for Thought: Catering Truck Requirements
Safety Support for Australia's Aviation Industry
Stronger Together
The Electric Option
Product Hangar
Editor's Note
Ground Support Worldwide - 1
Ground Support Worldwide - 2
Ground Support Worldwide - 3
Ground Support Worldwide - 4
Ground Support Worldwide - 5
Ground Support Worldwide - Business Buzz
Ground Support Worldwide - 7
Ground Support Worldwide - 8
Ground Support Worldwide - 9
Ground Support Worldwide - Industry Expert Column - Ground Handling
Ground Support Worldwide - 11
Ground Support Worldwide - Lithium Technology's Charge into the GSE Market
Ground Support Worldwide - 13
Ground Support Worldwide - 14
Ground Support Worldwide - 15
Ground Support Worldwide - 16
Ground Support Worldwide - 17
Ground Support Worldwide - Food for Thought: Catering Truck Requirements
Ground Support Worldwide - 19
Ground Support Worldwide - 20
Ground Support Worldwide - 21
Ground Support Worldwide - Safety Support for Australia's Aviation Industry
Ground Support Worldwide - 23
Ground Support Worldwide - 24
Ground Support Worldwide - 25
Ground Support Worldwide - Stronger Together
Ground Support Worldwide - 27
Ground Support Worldwide - 28
Ground Support Worldwide - 29
Ground Support Worldwide - 30
Ground Support Worldwide - 31
Ground Support Worldwide - The Electric Option
Ground Support Worldwide - 33
Ground Support Worldwide - Product Hangar
Ground Support Worldwide - 35
Ground Support Worldwide - 36
Ground Support Worldwide - 37
Ground Support Worldwide - 38
Ground Support Worldwide - 39
Ground Support Worldwide - 40
Ground Support Worldwide - 41
Ground Support Worldwide - Editor's Note
Ground Support Worldwide - 43
Ground Support Worldwide - 44
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