I n 2015, Rey Saldaña, former San Antonio City councilmember and past chair of the board for VIA Metropolitan Transit (VIA), traded in his car for a month to rely solely on transit and his bike to get him everywhere he needed to go. Throughout the month, he found that the buses were clean and the operators were friendly, but transferring and wait times were a sore spot, recalls Jeff Arndt, VIA president and CEO. CENTRO PLAZA at VIA Villa is a transit hub that opened in November 2015 and now sees more than one million boardings per year and has four of VIA's 10 busiest bus stops. All images by VIA APRIL/MAY 2020 | MassTransitmag.com | Mass Transit | 19http://www.MassTransitmag.com