Contents DECEMBER 2019/JANUARY 2020 FEATURES TRANSIT SUPPLIER DIRECTORY 2020 A comprehensive listing of companies involved in the transit industry. Company Listings page 26 Product Category Listings page 46 12 From smart city to hyperconnected city - what's next in digital innovation? Research reveals a seven-step roadmap to becoming hyperconnected. 16 A Service Turnaround: How King County Metro is making its paratransit service more than a solution After being audited in 2017, the agency set out to address areas of improvement through a new contract with a new service provider. 20 Securing the Railroads from Cyberattacks Railroads are currently adopting smart rail and IoT solutions that promise great benefits, but their adoption also increases the vulnerability of railroads to cyberattacks and hacking. DEPARTMENTS Advertiser's Index AngelTrax .................................................................. 2 BAE SYSTEMS Controls ........................................21 Bitimec International Inc .....................................23 BYD America ............................................................ 3 City View Bus Sales & Service LTD .....................25 Complete Coach Works ........................................28 Genetec Inc ............................................................... 5 Hometown Manufacturing ............................. 7, 33 Noble Pine Products .............................................28 Nor-Cal Vans............................................................31 4| 6 Editor's Notebook 24 Products A glance back before moving ahead In Focus: Shelters, Stops & Stations 8 People & Places 50 Classifieds The lastest industry and people news and updates ORX Rail ..................................................................52 Parkeon Inc. dba Flowbird ...................................30 Peerless-AV .............................................................51 PPG Commercial Coatings ....................................11 Radio Engineering Industries ................................9 Slec, Inc....................................................................29 STV ...........................................................................22 Western Cullen Hayes...........................................30 WSP...........................................................................15 Mass Transit | MassTransitmag.com | DECEMBER 2019/JANUARY 2020 FOLLOW US FACEBOOK TWITTER facebook.com/MassTransit @MassTransitmag LINKEDIN linkedin.com/company/11303271 Image on cover: Wenjie Dong/961452718/Getty Imageshttp://twitter.com/MassTransitmag http://www.facebook.com/MassTransit http://www.linkedin.com/company/11303271 http://www.MassTransitmag.com