February 2023 - 15
Demographics: Geographic, size and services offered
New England/Middle Atlantic (Maine,
Where responding agencies are located
New England/Middle Atlantic (Maine,
New England/Middle Atlantic (Maine,
South Atlantic (West Virginia, Maryland,
Delaware, Virginia, North Carolina,
South Carolina, Georgia, Florida)
South Atlantic (West Virginia, Maryland,
Delaware, Virginia, North Carolina,
South Carolina, Georgia, Florida)
New Hampshire, Vermont, Connecticut, Rhode Island,
Massachusetts, New York, New Jersey, Pennsylvania)
New England/Middle Atlantic (Maine,
South Atlantic (West Virginia, Maryland,
Delaware, Virginia, North Carolina,
South Carolina, Georgia, Florida)
New Hampshire, Vermont, Connecticut, Rhode Island,
Massachusetts, New York, New Jersey, Pennsylvania)
South (Texas, Oklahoma, Arkansas, Louisiana,
Kentucky, Tennessee, Alabama, Mississippi)
South Atlantic (West Virginia, Maryland,
Delaware, Virginia, North Carolina,
South Carolina, Georgia, Florida)
South (Texas, Oklahoma, Arkansas, Louisiana,
Kentucky, Tennessee, Alabama, Mississippi)
New Hampshire, Vermont, Connecticut, Rhode Island,
Massachusetts, New York, New Jersey, Pennsylvania)
Midwest/Plains (Ohio, Indiana, Illinois, Michigan,
Wisconsin, Minnesota, Iowa, Missouri, North Dakota,
South Dakota, Nebraska, Kansas)
South (Texas, Oklahoma, Arkansas, Louisiana,
Kentucky, Tennessee, Alabama, Mississippi)
Mountain (Montana, Colorado, Wyoming, Arizona,
New Mexico, Utah, Idaho, Nevada)
Washington, California, Hawaii)
Canada East and Middle
Pacific (Alaska, Oregon,
8%
8%
8%
8%
South (Texas, Oklahoma, Arkansas, Louisiana,
Kentucky, Tennessee, Alabama, Mississippi)
Midwest/Plains (Ohio, Indiana, Illinois, Michigan,
Wisconsin, Minnesota, Iowa, Missouri, North Dakota,
South Dakota, Nebraska, Kansas)
Mountain (Montana, Colorado, Wyoming, Arizona,
New Mexico, Utah, Idaho, Nevada)
Washington, California, Hawaii)
Canada East and Middle
Mountain (Montana, Colorado, Wyoming, Arizona,
New Mexico, Utah, Idaho, Nevada)
Pacific (Alaska, Oregon,
Washington, California, Hawaii)
Canada East and Middle
(Newfoundland and Labrador, PEI, Nova Scotia,
New Brunswick, Quebec, Ontario, Manitoba)
Canada West and North
(British Columbia, Alberta, Saskatchewan,
Yukon, Northwest Territories, Nunavut)
6%
6%
Mountain (Montana, Colorado, Wyoming, Arizona,
New Mexico, Utah, Idaho, Nevada)
Pacific (Alaska, Oregon,
Pacific (Alaska, Oregon,
Washington, California, Hawaii)
Canada East and Middle
(Newfoundland and Labrador, PEI, Nova Scotia,
New Brunswick, Quebec, Ontario, Manitoba)
Canada West and North
(Newfoundland and Labrador, PEI, Nova Scotia,
New Brunswick, Quebec, Ontario, Manitoba)
Canada West and North
6%
7%
7%
(British Columbia, Alberta, Saskatchewan,
Yukon, Northwest Territories, Nunavut)
(Newfoundland and Labrador, PEI, Nova Scotia,
New Brunswick, Quebec, Ontario, Manitoba)
Canada West and North
(British Columbia, Alberta, Saskatchewan,
Yukon, Northwest Territories, Nunavut)
For which type of entity do you work?
6% 4% Other
Non-Transit Entity
Non-Transit Entity
(government, education,
association, advocacy)
(government, education,
association, advocacy)
Consultant
or
Consultant
or
Engineering
Firm
Consultant
or
Consultant
or
Engineering
Firm
Supplier/
Engineering
Firm
Manufacturer
Supplier/
Manufacturer
Supplier/
Supplier/
Manufacturer
Manufacturer
5%
5%
Engineering
Firm
11% 6% 4%
11%
11%
11%
(government, education,
association, advocacy)
Non-Transit Entity
Non-Transit Entity
5%
5%
6% 4%6% 4%
Other
Other
(government, education,
association, advocacy)
Other
75%
75%
75%
75%
(British Columbia, Alberta, Saskatchewan,
Yukon, Northwest Territories, Nunavut)
1%
1%
1%
1%
Transit
Agency/
Transit
Provider
Transit
Agency/
Transit
Provider
7%
7%
6%
12%
12%
12%
12%
Midwest/Plains (Ohio, Indiana, Illinois, Michigan,
Wisconsin, Minnesota, Iowa, Missouri, North Dakota,
South Dakota, Nebraska, Kansas)
11%
11%
11%
11%
Midwest/Plains (Ohio, Indiana, Illinois, Michigan,
Wisconsin, Minnesota, Iowa, Missouri, North Dakota,
South Dakota, Nebraska, Kansas)
38%
38%
38%
38%
A higher number
of respondents
are located in
Midwest/Plains
region than in
previous surveys
New Hampshire, Vermont, Connecticut, Rhode Island,
Massachusetts, New York, New Jersey, Pennsylvania)
17%
17%
17%
17%
Transit
Agency/
Transit
Provider
What services does your agency provide?
(select all that apply)
Transit
Agency/
Transit
Provider
Fixed-Route Bus
Fixed-Route Bus
Bus Rapid Transit
(BRT); BRT-lite
Bus Rapid Transit
(BRT); BRT-lite
Bus Rapid Transit
(BRT); BRT-lite
Fixed-Route Bus
Fixed-Route Bus
On-Demand/
Microtransit
Vanpool
Bus Rapid Transit
(BRT); BRT-lite
On-Demand/
Microtransit
Vanpool
On-Demand/
Microtransit
On-Demand/
Microtransit
Paratransit
ParatransitVanpool
Vanpool
Rail (light-rail, streetcar,
heavy or commuter)
What is the population of your service area?
26%
Rural
Rural
Rural 26%
Small
Small
26%
26%
urbanized
area
(population
greater thanSmall
Small
(population
(population
(population
greater than
50,000 but less
than 200,000)
urbanized
area
urbanized
area
greater than
15%
15%
50,000 but less
than 200,000)
50,000 but less
than 200,000)
greater thanMedium urbanized area
Medium urbanized area24%
15%
15%
(population greater than 200,000
but less than one million)
(population greater than 200,000
but less than one million)
(population greater than 200,000
but less than one million)
24%
Medium urbanized area
Medium urbanized area
(population greater than 200,000
but less than one million)
FEBRUARY 2023 | MassTransitmag.com 15
50,000 but less
than 200,000)
24%
24%
urbanized
area
35%
35%
35%
35%
Rural
Large
urbanized
area
(population
greater than
1 million)
Large
urbanized
area
(population
greater than
1 million)
Commuter Bus
Commuter Bus
Ferry/Water Taxi
Ferry/Water Taxi
Rail (light-rail, streetcar,
heavy or commuter)
Rail (light-rail, streetcar,
heavy or commuter)
Paratransit
Paratransit
7%
Rail (light-rail, streetcar,
heavy or commuter)
Commuter Bus
Commuter Bus
First mile/last miles
services (shuttle, bike
share, scooter share)
2%
2%
First mile/last miles
services (shuttle, bike
share, scooter share)
Ferry/Water Taxi
Ferry/Water Taxi
Non-Emergency
First mile/last miles
services (shuttle, bike
share, scooter share)
Large
urbanized
area
(population
greater than
1 million)
Large
urbanized
area
(population
greater than
1 million)
Senior Mobility
Medical Transportation
Non-Emergency
First mile/last miles
services (shuttle, bike
share, scooter share)
Non-Emergency
Non-Emergency
Demand Response
Demand ResponseSenior Mobility
Senior Mobility
Other
Demand Response
Demand Response
Other
Other
Other
Medical Transportation
Senior Mobility
Medical Transportation
Medical Transportation
2%
0.3%
0.7%
0.3%
0.6%
7% 9%
9%
7%
7%
3%
2% 3%
0.3%
0.7%
0.3%
0.6%
3%
3%
0.3%
0.7%
0.3%
0.6%
0.3%
0.7%
0.3%
0.6%
5%
5%
5%
9%
9%
5%
8%
8%
8%
8%
14%
14%
14%
14%
25%
25%
25%
25%
25%
25%
25%
25%
http://www.MassTransitmag.com
February 2023
Table of Contents for the Digital Edition of February 2023
Editor’s Notebook
People & Places
Nashville Public Transit Attracts Riders through Tourism Partnerships
2023 Mobility Outlook
Oklahoma Pilot Program Providing Reliable Door-to-Door Public Transit Service
The Coming Transition from Traditional Hardware Displays to Electronic Screens for Train Control
Fare Collection: How we pay for public transit is critical to securing its future
Unifying security systems for Mass Transit
Products
February 2023 - 1
February 2023 - 2
February 2023 - 3
February 2023 - 4
February 2023 - 5
February 2023 - Editor’s Notebook
February 2023 - 7
February 2023 - People & Places
February 2023 - 9
February 2023 - 10
February 2023 - 11
February 2023 - Nashville Public Transit Attracts Riders through Tourism Partnerships
February 2023 - 13
February 2023 - 2023 Mobility Outlook
February 2023 - 15
February 2023 - 16
February 2023 - 17
February 2023 - Oklahoma Pilot Program Providing Reliable Door-to-Door Public Transit Service
February 2023 - 19
February 2023 - 20
February 2023 - 21
February 2023 - The Coming Transition from Traditional Hardware Displays to Electronic Screens for Train Control
February 2023 - 23
February 2023 - 24
February 2023 - 25
February 2023 - Fare Collection: How we pay for public transit is critical to securing its future
February 2023 - 27
February 2023 - 28
February 2023 - 29
February 2023 - Unifying security systems for Mass Transit
February 2023 - 31
February 2023 - 32
February 2023 - Products
February 2023 - 34
February 2023 - 35
February 2023 - 36
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