Contents FEBRUARY 2020 14 SporTran's Bold Vision for Northwest Louisiana Transit COMMUNITY-DRIVEN TRANSIT Taking an enterprising and communityfocused approach to improvements is delivering big impacts to SporTran's ridership numbers, its operations and the Shreveport-Bossier community. FEATURES 20 2020 Mobility Outlook The results of our survey of transit agencies conducted this past fall about equipment, maintenance and other trending topics. 24 Investing in a Peace of Mind To combat a growing trend of assaults on bus operators, agencies invest in equipment and additional training to safeguard their employees and give them a sense of comfort. 28 Combatting Distracted Communities to Boost Rail Safety A recent uptick in near miss incidents have agencies finding education and engineering solutions to combat rail grade-crossing incidents. 28 24 FOLLOW US 4| FACEBOOK TWITTER LINKEDIN facebook.com/MassTransit @MassTransitmag linkedin.com/company/11303271 Mass Transit | MassTransitmag.com | FEBRUARY 2020 32 Modernizing the Message By modernizing the system with digital signage, agencies can create a seamless passenger experience while adding to the bottom line.http://twitter.com/MassTransitmag http://www.facebook.com/MassTransit http://www.linkedin.com/company/11303271 http://www.MassTransitmag.com