Mass Transit - 6

DEPARTMENTS

Published by Endeavor Business Media, LLC
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Fort Atkinson, WI 53538
920-563-6388 800-547-7377
Vol. 46, No. 1
Publisher Emily Guill
(847) 454-2730 | Emily.Guill@MassTransitmag.com

10
People & Places

The lastest industry and
people news and updates

6
Ad Index

Executive Editor Mischa Wanek-Libman
(224) 324-8532 | MWanek@MassTransitmag.com

12
NRC Chairman's Column
'Change' Prevailing
Message for 2020
Conference, NRC
and Year Ahead

38
Social Hubs
Transit post highlights
from around the web
Follow us on Twitter
@MassTransitmag

8
Editor's Notebook
What's the secret to
quality leadership?

36
Products

ticketing channels, such as mobile ticketing, have come onto the market and have had a significant impact on
how fare collection systems are run.
MassTransitmag.com/21124088

Online Best Practices: Efficient
Passenger Information System
to increase customer retention
▶ By

providing accessible real-time
information, passengers can feel more
in control of their journey, helping
agencies to retain their riders.
MassTransitmag.com/21124150

Palm Tran Celebrates Beach
Bus Extension in RibbonCutting Ceremony
▶ With

the 1.2-mile extension,
residents and visitors of Palm Beach

Audience Development Manager Debbie Dumke

County can now be dropped off steps
away from the sandy shores of Lake
Worth Beach without worrying about
the parking and traffic hassle.
MassTransitmag.com/21123818

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Intercity Bus Industry Reaches
Milestone: New DePaul Study
▶ For

the first time in its history,
America's intercity bus industry has
three carriers with large-scale route
networks that cover larger parts of
both the eastern and western halves of
its U.S. mainland.
MassTransitmag.com/21123613

USDOT renews fight against
human trafficking
▶ Among

the initiatives, 24 projects
were awarded funds to prevent human
trafficking and improve safety on
transit systems.
MassTransitmag.com/21124088

Advertiser's Index
AngelTrax ....................................13
Applied Power Systems ..........35
BAE SYSTEMS Controls ............ 7
BYD America ...............................3
Complete Coach Works .......... 34

List Rentals Representatives InfoGroup
Michael Costantino
(402) 836.6266 | Michael.Costantino@infogroup.com
Kevin Collopy
(402) 836.6265 | Kevin.Collopy@infogroup.com

Art Director Erin Brown

ONLINE EXCLUSIVES
▶ New

Multimedia Account Manager Barb Szatko
(800) 547-7377 Ext. 1344 | BSzatko@MassTransitmag.com

Production Manager Wes Gray

In Focus: Maintenance

How a new fare payment delivery
model is enabling MaaS

Assistant Editor Megan Perrero
(224) 252-0226 | MPerrero@MassTransitmag.com

Connectpoint ..............................9
IWCE/Int'l Wireless Comm
Expo ........................................... 39
Noble Pine Products ............... 34
ORX Rail ....................................40

Mass Transit | MassTransitmag.com | FEBRUARY 2020

Peerless-AV .................................5
Radio Engineering Industries ...2
Rosco Inc ................................... 29
Western Cullen Hayes..............37
Winsted Corporation ............... 31

Mass Transit (USPS 017-230; ISSN 0364-3484 print; ISSN 2150413x online) is published 8 times per year (February, March,
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Mass Transit

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