March/April 2023 - 19

nity relations, policy, information
technology and operations.
Another key decision was to
maintain accountability within
the business/fleet operator (i.e., the
Bus Department) because success
would ultimately be measured by
the " business owner's " adoption of
the electric fleet.
Significantly, the new Program
Management Office also formalized
lines of communication, engagement
and training at all levels
of the workforce and with key external
stakeholders. Ultimately, all
these entities can make or break
the success of the program, so it's
critical to schedule periodic meetings
with the project leaders and
the governance committee, labor
unions and external stakeholders
such as local fire departments and
government partners.
Why engagement matters
While the initial focus of the transition
may be the implementation of
new technology, workforce participation
and evolution are critical to
the ultimate success of the program.
The transition from diesel mechanics
to electrical maintainers, from
facility electricians to electrical and
power engineers, and from fleet
command centers to fleet and power
control centers are integral parts of
this journey. Some essential areas
of engagement include:
* Workforce training starting before
or concurrently with the delivery
of the first all-electric bus.
* Emergency training and coordination
in the case of incendiary
battery damage and thermal
events to include local fire departments,
road and tow truck
crews and bus operators.
* High-voltage training for diesel
mechanics and faci l ity
maintainers.
* Operational training for operators
to convey that electric vehicle
have steeper acceleration and
braking profiles than diesel buses.
* Additional education, so depot
staff can learn both the importance
and nuances of battery charging.
For more information, visit www.MassTransitmag.com/53042448
MARCH/APRIL 2023 | MassTransitmag.com 19
This does not happen overnight
or even within one year, but establishing
a top-down organizational
structure and strategic change
management plan is a critical first
step to successfully transitioning
to an equity-focused, resilient
and sustainable zero-emissions
fleet.
About the author
Craig Cipriano is the
senior vice president,
national director
of Zero Emissions
Mobility at STV and
has more than 33 years of experience
planning and executing large-scale,
multi-dimensional programs.

http://www.venturasystems.com http://www.MassTransitmag.com/53042448 http://www.MassTransitmag.com

March/April 2023

Table of Contents for the Digital Edition of March/April 2023

Editor’s Notebook
People & Places
Why Zero-Emissions Fleet Transformation Starts at the Top
A Look at U.S. Bus Fleets
Have We Outgrown Paratransit?
Santa Cruz Metro Bounces Back from COVID-19 Pandemic
Ready for Rail: A Look at 2023’s Big Projects
Products
March/April 2023 - 1
March/April 2023 - 2
March/April 2023 - 3
March/April 2023 - 4
March/April 2023 - 5
March/April 2023 - Editor’s Notebook
March/April 2023 - 7
March/April 2023 - People & Places
March/April 2023 - 9
March/April 2023 - 10
March/April 2023 - 11
March/April 2023 - 12
March/April 2023 - 13
March/April 2023 - 14
March/April 2023 - 15
March/April 2023 - Why Zero-Emissions Fleet Transformation Starts at the Top
March/April 2023 - 17
March/April 2023 - 18
March/April 2023 - 19
March/April 2023 - A Look at U.S. Bus Fleets
March/April 2023 - 21
March/April 2023 - 22
March/April 2023 - 23
March/April 2023 - 24
March/April 2023 - 25
March/April 2023 - Have We Outgrown Paratransit?
March/April 2023 - 27
March/April 2023 - 28
March/April 2023 - 29
March/April 2023 - Santa Cruz Metro Bounces Back from COVID-19 Pandemic
March/April 2023 - 31
March/April 2023 - 32
March/April 2023 - 33
March/April 2023 - 34
March/April 2023 - 35
March/April 2023 - Ready for Rail: A Look at 2023’s Big Projects
March/April 2023 - 37
March/April 2023 - 38
March/April 2023 - 39
March/April 2023 - Products
March/April 2023 - 41
March/April 2023 - 42
March/April 2023 - 43
March/April 2023 - 44
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