Professional Distributor - 4

EDITOR'S NOTE

Published by Endeavor Business Media, LLC
1233 Janesville Ave
Fort Atkinson, WI 53538
920-563-6388 * 800-547-7377

A day in the life
Get in front of the chaos, survive, and
thrive when the working days are long.

Printed in the U.S. Volume 27, Number 10; December 2019
EXECUTIVE VICE PRESIDENT - TRANSPORTATION

Larry M. Greenberger
LMG@VehicleServicePros.com
PUBLISHER Kylie Hirko

630-253-4034 Kylie@VehicleServicePros.com
EDITOR Sara Scullin

920-568-8394 Sara@VehicleServicePros.com
David Brierley
920-563-1622 David@VehicleServicePros.com
MANAGING EDITOR

BY SARA SCULLIN
EDITOR

920-568-8394
Sara@VehicleServicePros.com

rofessional Distributor
recently surveyed a
sample of its readers to
better understand the current
state of the tool dealer profession and the metrics associated
with this group of professionals,
specifically when it comes to
hours worked. The majority of
respondents were single truck
mobile dealers working with a
flag. About 20 percent of those
polled were single-truck independent mobile dealers, and
a few were franchise mobile
dealers who also ran multitruck routes.
One of the most striking
takeaways of this survey was the
reporting of hours worked. Now, I
know the majority of mobile tool
dealers work a great deal more
than 40 hours in a typical week,
and sure enough ... nearly 94 percent of you clock in more than 40
hours in a week ... with a good
amount of you even putting in
60 hours or more. That's a lot of
hours in the books - on the truck,
on the phone, on the computer,
and simply mentally preparing
at home.
No one who knows this business would dream of comparing
it to a 9-5 gig. In fact, the nature
of this work is highly mobile and
unpredictable - which can be
good or bad. Planning is important, but so is going with the flow.
In this month's "Go Sell Something" column (p. 28), Alan Sipe
addresses the long days and the
numerous factors that can either

make or break a well-planned
schedule. So much of it is out
of your control (an afternoon
phone call about a broken tool or
a sick kid). Sipe reminds readers that even the best strategies
may depend on unchangeable
forces (like afternoon traffic), and
sometimes the best-laid plans are
thrown out the window.
But don't despair ... if you are
conscious of these facts and still
manage to plan and execute small
changes (and not get discouraged),
you are ahead of the game. In
his article, Sipe mentions some
time "hacks" that may be gamechangers to help balance out the
insanity of a 50+ hour work week:
things like scheduling big-ticket
item sales presentations for later
in the afternoon when you've got
nowhere else to be or setting aside
a time midweek for housekeeping tasks like chatting with your
warehouse distributor or thinking about how to handle major or
recurring customer problems.
Following the question on
hours worked in a typical week
was another question pertaining
to job satisfaction. And the good
news is, the vast majority of tool
dealers surveyed said they were
satisfied or "highly satisfied" with
this career. Things that keep you
getting up for the grind every day:
variety, self-employment, and a
reliable means of support.
In all things, we take the good
with the not so great. How do you
balance out your long days and
still keep momentum high?

4 Professional Distributor I December 2019 I VehicleServicePros.com

ASSISTANT EDITOR Tyler Fussner

920-234-6232 Tyler@VehicleServicePros.com
ASSISTANT EDITOR Emily Markham

920-234-6359 Emily@VehicleServicePros.com
ASSISTANT EDITOR Kayla Oschmann

920-563-1764 Kayla@VehicleServicePros.com
MULTIMEDIA ACCOUNT EXECUTIVE Cortni Jones

920-568-8391 CJones@EndeavorB2B.com

MULTIMEDIA ACCOUNT EXECUTIVE Diane Braden

920-568-8364 DBraden@EndeavorB2B.com

MULTIMEDIA ACCOUNT EXECUTIVE Mattie Gorman

920-563-1636 MGorman@EndeavorB2B.com
PRODUCTION MANAGER Connie Wolf

920-563-1679 CWolf@EndeavorB2B.com
ART DIRECTOR Eric Van Egeren
LIST RENTAL REP Michael Costantino

402-836-6266 Michael.Costantino@infogroup.com
LIST RENTAL REP Kevin Collopy

402-836-6265 Kevin.Collopy@infogroup.com
AUDIENCE DEVELOPMENT MANAGER Debbie Dumke
ENDEAVOR BUSINESS MEDIA
CEO - Chris Ferrell
CRO - Scott Bieda
COO - Patrick Rains
CTO - Eric Kammerzelt
CMO - June Griffin
VP, Accounting - Angela Mitchell
Director of Finance - Jessica Klug
EVP, Transportation - Larry Greenberger
VP, Digital Business Development - Monique Leija
VP, Production Operations - Curt Pordes
Chief Administrative and Legal Officer - Tracy Kane

FOUNDER

RUDY WOLF

Subscription Customer Service
877-382-9187; 847-559-7598
Circ.ProfDistmag@omeda.com
PO Box 3257 * Northbrook IL 60065-3257
Article reprints * Brett Petillo
Wright's Media 877-652-5295, ext. 118
bpetillo@wrightsmedia.com

Professional Distributor (USPS 017-300), (ISSN 1553-6211 print; ISSN 2150-2080
online) is published ten times a year in Feb., March, April, May, June, July,
Aug., Sept., Oct. and Dec. by Endeavor Business Media, LLC. 1233 Janesville
Avenue, Fort Atkinson, WI 53538. Periodicals Postage paid at Fort Atkinson,
WI 53538 and additional mailing offices. POSTMASTER: Send address changes
to Professional Distributor, PO Box 3257, Northbrook, IL 60065-3257. Canada
Post PM40612608. Return undeliverable Canadian addresses to: Professional
Distributor, PO Box 25542, London, ON N6C 6B2.
Subscriptions: Individual subscriptions are available without charge in the U.S.
to qualified subscribers. Publisher reserves the right to reject non-qualified
subscriptions. Subscription prices: U.S. $47 per year, $91 two year; Canada/
Mexico $69 per year, $128 two year; All other countries $101 per year, $191 two
year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian
GST#842773848. Back issue $10 prepaid, if available. Printed in the USA.
Copyright 2019 Endeavor Business Media, LLC.
All rights reserved. No part of this publication may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including
photocopy, recordings or any information storage or retrieval system, without
permission from the publisher.
Endeavor Business Media, LLC does not assume and hereby disclaims any
liability to any person or company for any loss or damage caused by errors or
omissions in the material herein, regardless of whether such errors result from
negligence, accident or any other cause whatsoever. The views and opinions in
the articles herein are not to be taken as official expressions of the publishers,
unless so stated. The publishers do not warrant, either expressly or by
implication, the factual accuracy of the articles herein, nor do they so warrant
any views or opinions offered by the authors of said articles.


http://www.endeavorbusinessmedia.com http://www.VehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: How to Handle a Work Day That's Beyond Busy
View From the Top
Show Me Your Truck
Most Wanted
Sneak Peek
Product Training
Go Sell Something: Small Things You Can Do to Set Yourself Up for a Successful Sales Day
In Focus Products
Diagnostic Discourse: New Year's Goals: Increase Your Shop's ROI in 2020
Driving Sales: Battery Service & Electrical Work
Tales from the Road: Mac Tools Distributor Joe Matuk Finds That His Customers Have Become More Like Family
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: How to Handle a Work Day That's Beyond Busy
Professional Distributor - 5
Professional Distributor - View From the Top
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - 10
Professional Distributor - 11
Professional Distributor - 12
Professional Distributor - 13
Professional Distributor - Show Me Your Truck
Professional Distributor - 15
Professional Distributor - Most Wanted
Professional Distributor - 17
Professional Distributor - Sneak Peek
Professional Distributor - 19
Professional Distributor - 20
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - Product Training
Professional Distributor - 27
Professional Distributor - Go Sell Something: Small Things You Can Do to Set Yourself Up for a Successful Sales Day
Professional Distributor - 29
Professional Distributor - In Focus Products
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - Diagnostic Discourse: New Year's Goals: Increase Your Shop's ROI in 2020
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Driving Sales: Battery Service & Electrical Work
Professional Distributor - 39
Professional Distributor - 40
Professional Distributor - 41
Professional Distributor - Tales from the Road: Mac Tools Distributor Joe Matuk Finds That His Customers Have Become More Like Family
Professional Distributor - 43
Professional Distributor - 44
https://www.nxtbook.com/endeavor/professionaldistributor/diagnosticsupplement-1223
https://www.nxtbook.com/endeavor/professionaldistributor/december2023
https://www.nxtbook.com/endeavor/professionaldistributor/october2023
https://www.nxtbook.com/endeavor/professionaldistributor/september2023
https://www.nxtbook.com/endeavor/professionaldistributor/august2023
https://www.nxtbook.com/endeavor/professionaldistributor/july2023
https://www.nxtbook.com/endeavor/professionaldistributor/2023scantoolspecguide
https://www.nxtbook.com/endeavor/professionaldistributor/june2023
https://www.nxtbook.com/endeavor/professionaldistributor/may2023
https://www.nxtbook.com/endeavor/professionaldistributor/april2023
https://www.nxtbook.com/endeavor/professionaldistributor/march2023
https://www.nxtbook.com/endeavor/professionaldistributor/february2023
https://www.nxtbook.com/endeavor/professionaldistributor/december2022
https://www.nxtbook.com/endeavor/professionaldistributor/october2022
https://www.nxtbook.com/endeavor/professionaldistributor/september2022
https://www.nxtbook.com/endeavor/professionaldistributor/august2022
https://www.nxtbook.com/endeavor/professionaldistributor/july2022
https://www.nxtbook.com/endeavor/professionaldistributor/june2022
https://www.nxtbook.com/endeavor/professionaldistributor/may2022
https://www.nxtbook.com/endeavor/professionaldistributor/april2022
https://www.nxtbook.com/endeavor/professionaldistributor/march2022
https://www.nxtbook.com/endeavor/professionaldistributor/february2022
https://www.nxtbook.com/endeavor/professionaldistributor/december2021
https://www.nxtbook.com/endeavor/professionaldistributor/october2021
https://www.nxtbook.com/endeavor/professionaldistributor/september2021
https://www.nxtbook.com/endeavor/professionaldistributor/august2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional-distributor-july-2021
https://www.nxtbook.com/endeavor/professionaldistributor/june2021
https://www.nxtbook.com/endeavor/professionaldistributor/may2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional_distributor_april_2021
https://www.nxtbook.com/endeavor/professionaldistributor/march2021
https://www.nxtbook.com/endeavor/professionaldistributor/february2021
https://www.nxtbook.com/endeavor/professionaldistributor/Diagnostic_Process_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/Professional_Distributor_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/october2020
https://www.nxtbook.com/endeavor/professionaldistributor/september2020
https://www.nxtbook.com/endeavor/professionaldistributor/collisionrepairsupplement-0820
https://www.nxtbook.com/endeavor/professionaldistributor/august2020
https://www.nxtbook.com/endeavor/professionaldistributor/july2020
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolsupplement
https://www.nxtbook.com/endeavor/professionaldistributor/june2020
https://www.nxtbook.com/endeavor/professionaldistributor/may2020
https://www.nxtbook.com/endeavor/professionaldistributor/april2020
https://www.nxtbook.com/endeavor/professionaldistributor/march2020
https://www.nxtbook.com/endeavor/professionaldistributor/Hand_Tool_Supplement_0220
https://www.nxtbook.com/endeavor/professionaldistributor/february2020
https://www.nxtbook.com/endeavor/professionaldistributor/december2019
https://www.nxtbook.com/endeavor/professionaldistributor/heavydutydiagnosticsstudy2019
https://www.nxtbook.com/endeavor/professionaldistributor/october2019
https://www.nxtbook.com/endeavor/professionaldistributor/september2019
https://www.nxtbook.com/endeavor/professionaldistributor/august2019
https://www.nxtbook.com/endeavor/professionaldistributor/july2019
https://www.nxtbook.com/endeavor/professionaldistributor/june2019
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolspecguide-june2019
https://www.nxtbook.com/endeavor/professionaldistributor/may2019
https://www.nxtbook.com/endeavor/professionaldistributor/april2019
https://www.nxtbook.com/endeavor/professionaldistributor/march2019
https://www.nxtbook.com/endeavor/professionaldistributor/february2019
https://www.nxtbookmedia.com